Senior Full Stack Software Engineer, Chatbot

  • Full Time
Job expired!

We'd be delighted to connect with you if you enjoy:

  • Creating a significant impact within a top-rated Forbes Startup Employer

  • Contributing to products that are thriving (40X revenue growth in four years | #1 rated app in the insurance comparison category)

  • Addressing challenges in a vast market ($2T market size)

  • Collaborating closely with serial entrepreneurs and experienced leaders who have grown companies such as Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, and others.

About the opportunity:

Our mission is to revolutionize the car ownership experience and assist individuals who depend on their vehicles daily in saving time and money on one of their most costly, labor-intensive, and maintenance-heavy assets. Our primary focus as a company is to simplify and democratize car ownership whilst delivering a world-class experience. Since the launch of our AllCar app in 2019, we have successfully engaged over 4M customers, and have expanded our services beyond insurance shopping to include refinancing, safety, and repairs.

We are seeking a Full Stack Engineer with a passion for solving intricate, substantive problems to join our newly-established Chatbot team. By working closely with our exceptional product managers, software engineers, data scientists, designers, and operations team members, you will play a crucial role in advancing our GPT4-powered chatbot for customer self-service, and contribute towards making car ownership a seamless experience. If you are searching for an opportunity to measurably impact the lives of millions and help us disrupt a massive industry, we'd love to connect with you!

How you will make an impact:

  • Work closely with our product managers, engineers, product designers, and key company leaders to enhance the overall self-serve rate of our Chatbot

  • Assist in the development of new features and automation, write unit tests, self tests, and QA software, and consistently deliver quality engineering outputs

  • Participate in daily code reviews, always maintaining an exceptionally high standard for code quality

  • Collaborate on product and engineering specifications, providing valuable insight from both a business and technical standpoint

  • Use feedback from customers and our internal teams to continuously enhance our Chatbot

  • Monitor software errors and alerts daily, ensuring that critical issues are addressed promptly

  • Develop and maintain documentation for development, troubleshooting, and training purposes

  • Become a trusted expert on our suite of products, production systems, and production tools

  • Contribute across our entire product stack and maintain the integrity of our codebase

  • Help evolve our tech stack by providing continuous feedback and insight

What we're looking for:

  • You relish the challenge of unraveling complex problems and devising clean, scalable solutions

  • You have a genuine passion for designing and executing elegant software solutions

  • You are intimately familiar (and up-to-date) with the development ecosystem and are capable of making informed decisions when selecting the right tool or library for the job

  • You are self-motivated and capable of working independently

Ideal profile:

  • Hold a Bachelor's, Master's, or PhD degree in Computer Science or a related field

  • Have 5+ years of production software engineering experience in consumer applications

  • Have hands-on coding experience using Typescript/Javascript, Java, Python, C, C++, C#, or Golang

  • Possess a sound understanding of data structures and algorithms, operating systems, databases, and networking fundamentals

  • Ability to adapt to a variety of development environments and technologies

  • Understand performance implications and scalability of code

  • Have a penchant for writing meaningful tests and maintaining test coverage

Jerry is proud to be an Equal Employment Opportunity employer. We do not permit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or any other characteristics protected by local, state, or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities during our job application process. If assistance or accommodation is required due to a disability, please contact us at [email protected]

About Jerry:

Jerry is America’s premier AllCar™ application. We are redefining and significantly enhancing how individuals manage car ownership, one of their most expensive and time-consuming assets.

Powered by artificial intelligence and machine learning, Jerry simplifies and automates car ownership and maintenance, while providing tailored services that cater to all car owners' needs. We dedicate each day to innovating and improving our AI-powered application to offer the best possible customer experience. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 4 million customers — and we’re just getting started.

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $242 million in financing.

Join our team and work with passionate, inquisitive, and selfless people who love addressing real-world challenges. Help us create a revolutionary product that disrupts a massive market.