Senior Insight Analyst - 12 Month Fixed Term Contract

We believe in better. And we make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.

We turn big ideas into the products, content and services millions of people love.

And we do it all right here at Sky.

Global OTT Technology:

Our team develops and supports market-leading video streaming services, underpinned by innovative engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world’s best entertainment, news and sport.

Join us as Senior Insight Analyst for Sky X, our Austrian OTT market:

You’ll be joining at an exciting time of growth and transformation as Sky’s streaming business undergoes pivotal changes in its evolution – with technology, data and analytics at the heart of this growth.

Sly X is one of our international OTT markets with team members in Vienna and London. In this role you will have a lot of exposure to all Sky X stakeholders from analysts to their senior leadership team.

As a member of the Global OTT Analytics team within Sky Data, you’ll help drive decision making in Sky X using the power of data and insights. Analytics for Sky X is done in the UK, and you will work in collaboration with the rest of our Global team of analysts who support our different brands, products and markets.

What you’ll do:

• Develop relationships with Sky X stakeholders to reach a deep understanding of their business and commercial strategies
• Own and complete the insight and analytics plan/roadmap with appropriate data mining and analytic techniques
• Produce high quality, practical insights through analytics and innovative predictive algorithms
• Product high quality dashboards in Tableau
• Develop and maintain strategies and segments for different business areas: tracking performance of actions taken and articulating reasons behind it and recommending improvement actions
• Work with colleagues across various disciplines across Analytics, Marketing, Strategy/Commercial, and Reporting to pull together comprehensive insights
• Produce strategic reviews and provide Executive level recommendations based on emerging trends
• Work with different large data sets in order to build actionable insight.
• Use data to solve business problems and in arriving at statistical solutions.
• Be a technical problem solver, playing a strategic role and feeding back insights to the product strategy and product experience teams
• Coach a couple of analysts within the team

What you’ll bring:

• Self-starter who’s actively curious about what numbers are telling us and how they can be actioned to improve customer plans
• Knowledge: Experience in commercial, data-rich BtoC environments, ideally Media, Retail, Telecommunications, Gaming or Financial Services
• Experience working with large data sets/statistics
• Technical experience across data manipulation tools such as SQL, BigQuery, Python, and R
• Integrity: Willingness to speak up on difficult issues with own opinions, at the same time be humble and be able to ask for help
• Strong interpersonal skills with demonstrable record in fast paced and quick changing environment
• Able to coach junior members of the team
• Degree in a quantitative field such as Statistics, Mathematics, Computer Science/engineering, Economics, or other numerical subject
• Minimum of 5-6 years of analytical experience in applying insight/statistical solutions to business problems

The Rewards:

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work:

The world has changed. And so have we. We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home.

You’ll find out more about what hybrid working looks like for your role later on in the recruitment process.

Where you’ll work:

Osterley

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next.

But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we’ll back you all the way.

Inclusion:

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working!

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.