AI/ML Engineer

Aisera is a premier provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth via a self-service model. Aisera's AI Copilot employs industry and domain-specific LLMs to deliver human-like experiences and automatically resolve requests through AI workflows. With over 400 integrations and 1200+ prebuilt workflows, clients experience a 75%+ automation rate and a 90% cost reduction. Aisera has garnered numerous accolades, such as FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; and Silicon Review 50 Most Admired Companies. Our experienced founding team has led several successful startups and acquisitions. We empower our employees with a considerable amount of responsibility and ownership of their work, and we employ individuals from a broad spectrum of backgrounds and experiences. Our team operates with a high level of empathy for our customers and each other. We invite you to join our dynamic and rapidly advancing team as we revolutionize the industry. The Role: We are currently seeking an experienced AI/ML Engineer to join our team in Palo Alto, CA. Your product development expertise and understanding of AI/ML concepts will be instrumental in shaping our innovative solutions and enhancing our existing products. This position is based at our Palo Alto, CA office. Responsibilities: Your duties will include developing algorithms and models, designing and delivering data platform features, writing high-quality code and documentation, enforcing data governance and privacy, developing support tools and processes, fostering a data-driven culture, monitoring and iterating on data systems, conducting research, collaborating with cross-functional teams, and effectively communicating. Basic Qualifications: You should have at least 3 years of experience in software development roles, preferably involving AI/ML applications, strong Python skills, profound knowledge of Natural Language Processing and Machine Learning frameworks, experience using public cloud platforms, proficiency in SQL, previous experience working in an agile development environment, a strong commitment to high-quality outputs, excellent verbal and written communication skills, willing to learn new technologies, and solid teamwork skills. A BS/MS degree in a related field is also required. Preferred Qualifications: Startup experience and Enterprise SaaS experience are preferred. Aisera is a global company, and our success depends on the diverse views, skills and experiences of our staff. We are an equal opportunity employer and committed to equal employment opportunities for all, irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or veteran status. #LI-NV1