Data Management Analyst II

Company Description

Experian is the world’s leading global information services company, leveraging the power of data to create more opportunities for consumers, businesses and society. We are proud to announce that FORTUNE has named Experian one of the 100 Best Companies to work for. Additionally, for the past five years, we have been listed among the 100 “World’s Most Innovative Companies” by Forbes Magazine. With a strong emphasis on our employees, we have been certified as a Great Place To Work (GPTW) for the third time. Experian Consumer Information Services is redefining the way our clients do business across all areas of the customer credit lifecycle. Powered by top-tier data and innovative technology, we assist businesses in making intelligent decisions, identifying consumers, making decisions on loans, marketing to prospects and collections.

Job Description

This position involves supporting all data loading processes within the Data Management department as a team member. The role involves a solid understanding of all data loading principles and best practices, developing advanced data loading techniques, and enhancing process and procedure effectiveness.

Key Responsibilities

• Identifying and implementing methods to enhance the efficiency of data loading, report quality, and accuracy.
• Identifying, analyzing, and interpreting trends and patterns in complex data sets.
• Suggesting areas that need processing improvements.
• Assisting with operational issues when necessary.
• Troubleshooting data loading mistakes and inconsistencies while adhering to established processes and procedures.
• Engaging with data providers, both in writing and verbally, when validating submitted data or executing project work as needed.
• Participating in daily meetings to review escalations, critical issues, and any impediments that hinder the performance of assigned duties.
• Escalating appropriate matters to senior team members while taking ownership of the overall issue resolution.
• Researching and reviewing reporting history before and during all work involving data providers.
• Handling support calls directly from data providers and other in-house personnel as needed.
• Enrolling in and successfully completing assigned training that falls within the role’s responsibilities.
• Taking part in internal project and change acceptance testing as directed.
• Providing suggestions in weekly change reviews and in areas that require processing or procedural improvements.

Qualifications

• Intermediate knowledge of SQL and relational database technology.
• Intermediate skills in process management and project tracking.
• Understanding of ETL.
• Intermediate proficiency in using data analysis tools and report development (Tableau, Alteryx, Excel).
• Intermediate know-how of MS Office.
• Ability to manage multiple tasks.
• Intermediate problem-solving skills.
• Intermediate organizational skills.
• Strong English communication skills, both written and verbal.

Additional Information

Experian Culture

We truly value your uniqueness.

Distinctive elements of Experian are its culture, people, and environments. We take the agenda of our employees very seriously. We emphasize on things that genuinely matter such as diversity and inclusion, work-life balance, flexible work, development, engagement, wellness, rewards & recognitions, volunteering. The list is extensive!

Our benefits comprise: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, flexible work options including working from home, paid time off, annual performance bonus, education reimbursement, family bonding, bereavement leave, referral program, and many more.

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Experian Careers - Together, creating a better future

Click here to discover what it's like to work at Experian

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We are passionate about utilizing the power of data to transform lives and create opportunities for consumers, businesses, and society. For over 125 years, we've been aiding people and economies to prosper – and we're not stopping.

We are serious about our employees' agendas. We focus on what truly matters; diversity and inclusion, work-life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list continues. Click here to see our DEI work in action!

We strive to build a culture where everyone feels comfortable bringing their whole self to work. We not only respect but celebrate our differences and values in a positive and supportive environment.

Click here to discover what it's like to work for Experian and learn about the Unexpected!