BI Analyst - Commercial (12 months FTC)

About GoCardless

At GoCardless, we believe that bank payments are the most efficient way to pay and get paid. Our conviction is that bank account data is a powerful asset for making smarter, faster decisions. We simplify the utilization of both bank payments and data for businesses globally.

Trusted by over 85,000 organizations, GoCardless handles more than $30 billion in transactions across 30 countries. As an award-winning fintech based in London, we also have offices in Riga, Paris, and Melbourne.

The Role: BI Analyst - Commercial (12 months FTC)

The BI Analyst will work collaboratively to enhance the quality, integrity, and availability of data analysis and modelling for GoCardless' go-to-market strategies in international markets. Reporting directly to the Director of Corporate & Commercial Strategy, you will be a key player in the International GTM Analytics team, fostering analytical collaborations across RevOps, Customer, and Finance teams.

You will leverage data-driven approaches to shape effective GTM strategies for sales, marketing, customer care, experience, success, and commercial operations. Your efforts will focus on evaluating, providing actionable insights, driving consistent segmentation and targeting, and utilizing predictive/prescriptive data science to drive predictable revenue acceleration through optimized customer experiences.

Key Responsibilities

• Support & Own GTM Analytics & Best Practices: Utilize industry best practices and advanced statistical techniques, predictive and prescriptive AI/ML technologies to analyze complex datasets, derive actionable insights, and shape effective segmentation and targeting strategies.
• Provide Actionable Insights: Conduct thorough data analysis using appropriate techniques and tools, extracting actionable insights that inform GTM decision-making. Present trends, patterns, correlations, probabilities, and forecasts in clear and compelling reports, dashboards, and data visualizations.
• Establish & Maintain Analytical Interlocks: Collaborate with cross-functional RevOps, Customer, and Finance stakeholders to align objectives, facilitate interoperable practices, and ensure consistent delivery of analytical GTM value.
• Communicate Insights Effectively: Regularly communicate findings, recommendations, and value generated from analytics initiatives to internal stakeholders and leadership. Continually monitor performance and solicit feedback to refine GTM analytics strategy.

Qualifications

• Experience in data analytics, modelling, insights generation, and data-driven GTM strategies.
• Expertise in statistical analysis and data analytics for actionable business insights.
• Familiarity with advanced analytics, predictive and prescriptive AI/ML technologies.
• Effective stakeholder management and communication skills.
• Commitment to continuous improvement and staying updated with industry trends and emerging technologies.
• Experience with Looker/Tableau or similar tools, Data Tooling (BigQuery, dbt), Excel/Google Sheets, and Salesforce.

Skills and Attributes

• Fintech experience preferred but not mandatory.
• High proficiency in SQL and Excel; understanding of data lineage and quality.
• Enthusiastic collaborator skilled in developing GTM analytics capabilities.
• Strong technical skills with a passion for optimization and automation.
• Exceptional communication skills specializing in data-driven storytelling and visualization.
• Transformational leader driving bold and scalable change in GTM analytics.
• Global mindset, excelling in matrixed and consensus-driven environments.
• Innovative thinker who embraces risk-taking and views failure as a growth opportunity.

If you’re excited by this role, we encourage you to apply, even if you don't meet every requirement.

Some of the Good Stuff

• Wellbeing: Dedicated support and medical cover for your health
• Work Away Scheme: Option to work away from your residence country for up to 90 days in any 12 months
• Adaptive Working: Flexible work options that suit your lifestyle
• Equity: Permanent employees receive equity to share in collective success
• Parental Leave: Comprehensive leave policies for life's great adventures