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Analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
Identifies and interprets trends and patterns in datasets to find influences.
Builds forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
Creates specifications for reports and analysis based on business needs and required or available data elements.
May provide consultation to users and lead cross-functional teams to address business issues.
May directly produce datasets and reports for analysis using system reporting tools.
May focus on internal operations or external client, working together with Professional Services and outsourcing functions.
Working at NTT
Business Intelligence Analysts transform data into insights that drive business value. They use data analytics, data visualization, and data modeling techniques and technologies to convert data into vital information and knowledge that can make sound business decisions.
Key Roles and Responsibilities:
- Ensure that the latest version of Productivo is installed on the identified employee’s machines
- Work with Productivo and global teams to check upgrade schedules and ensure execution for Africa
- Track duplicate versions of Productivo and reduce % of duplicate installs
- Track old versions of Productivo and reduce % of old installs
- Manage the list of employees from whom data can be captured
- Investigate and resolve issues with the Productivo application (wrong/duplicate version , etc.)
- Track and manage that identified employees are sending their data to BrewDat
- Report on data quality
- Spot check data quality
- Investigate people not sending data and resolve (and track investigation status daily)
- Prototype and test new technologies (e.g. mobile tracking, MS Viva, etc.)
- Work with the Global COE Team to resolve issues at device level
- Create and modify PowerBI reporting
- Participate in daily scrums on progress indicators
Academic Qualifications and Certifications:
- Relevant Bachelor’s degree
- Relevant certifications
- Microsoft Azure / AD
- Scripting Knowledge (Able to look at a script and understand the technical deployment detail)
- Strong SCCM skills
- Strong Intune Skills
- Power BI (Analysis and Reporting)
- SQL
- End user experience (Needs to deal with end user if troubleshooting leads to device level)
What will make you a good fit for the role?
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category