Join Boston Scientific as a Commercial Data Insight Analyst

Company Name: Boston Scientific

Job Title: Commercial Data Insight Analyst

Additional Locations: N/A

Why Boston Scientific?

At Boston Scientific, we are committed to Diversity, Innovation, Caring, Global Collaboration, Winning Spirit, and High Performance. Joining our team means harnessing your potential by working with diverse and high-performing colleagues on some of the most critical challenges in the healthcare industry. With access to advanced tools, up-to-date information, and comprehensive training, we'll support your professional growth and help you achieve your career ambitions.

Key Responsibilities

• Access Management and Accounts Creation for EduCare: Support local teams in handling accounts and access management for both internal and external users via an IT ticketing system.
• First-Level Incident Management for EduCare: Assist internal and external users with general queries about EduCare, and escalate technical issues to the appropriate teams for resolution.
• Continuous Product Enhancement: Collaborate with product teams to improve product usability and user experience based on feedback, concerns, and questions from customers.
• Documentation and SOPs: Prepare and maintain Standard Operating Procedures (SOPs) and ensure data documentation meets audit requirements and process guidelines.
• Data Quality Maintenance: Regularly evaluate, identify, and implement corrections to maintain data quality.
• Data Usage Monitoring: Provide insights into data usage trends to assist teams in making data-driven decisions.
• Data Compliance and Security: Ensure data protection, identify potential risks, and offer regulatory guidance.
• Industry Knowledge: Experience with enterprise systems like SFDC, SAP, and Tableau is a plus.

Key Qualifications

• Bachelor's degree required
• Experience in customer service management
• Proficiency in data management and analytic report creation
• Skilled in Microsoft Office, especially Excel, PowerPoint, and SharePoint
• Experience with Learning Management Systems and digital content management is advantageous
• Familiarity with Sales Cloud, AWS, SQL, Tableau, or equivalent software
• Experience in an international environment with multilingual capabilities
• Understanding of Process Controls and DTPS/SOPs
• Excellent social skills and strong verbal and written communication abilities
• Ability to foster a diverse workplace and contribute as a team player
• Ability to generate improvement ideas related to the workstream

Note: This is a 1-year contract position with the possibility of renewal.

Requisition ID: 585606

About Boston Scientific

With over 40 years as a leader in medical science, Boston Scientific is dedicated to solving the challenges that matter most. We have a deep commitment to caring for human life and a mission to advance science for life. Our goal is to transform lives through innovative medical solutions that enhance patient outcomes, create value for our customers, and support our employees and communities. As a responsible global business and corporate citizen, we strive to incorporate our core values in everything we do.

Choosing a career with Boston Scientific (NYSE: BSX) is more than just business—it’s personal. If you are a natural problem-solver with the imagination, determination, and spirit to make a meaningful impact globally, we encourage you to apply. We look forward to connecting with you!