Consumer Marketing Data Analyst

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in over 90 countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "myFICO.com, the direct-to-consumer division of FICO, is a leading provider of FICO Scores, credit reports and credit monitoring to consumers in the US. We are seeking a strong Data Analyst responsible for collaborating with our product management team in support of our customer experience and product performance." - Consumer Marketing, Sr Director What You’ll Contribute Design and develop advanced Tableau reports with appropriate KPIs and visualizations from our data warehouse using SQL. Mine and analyze customer engagement data from website, mobile apps, customer database, and third parties. Establish KPIs to measure the effectiveness of business/product decisions and initiatives. Measure and understand myFICO user behavior to identify areas for product growth. Evaluate product features in terms of importance to users (frequency of use, value, etc.) Formulate A/B tests to optimize product features. Identify opportunities for product improvements and ease friction. Create reports and presentations based on recommendations and findings. Collaborate with product management team to create custom reports and dashboards based on business needs. Creates ad hoc reports as needed with large data sets. What We’re Seeking Bachelor’s degree in Statistics, Computer Science, or related fields. Professional experience in data analytics role, preferably in a consumer-facing online business. Demonstrate strong experience using Tableau Desktop to create reports and dashboards. Demonstrable experience building Tableau reports and visualizations using complex calculations. Solid understanding of SQL, including running queries and writing queries. Knowledgeable in fundamentals of Data Warehousing and Fact/Dimensional modeling Competency in Excel (macros, pivot tables, etc.). Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. The targeted base pay range for this role is: $67,000 to $105,000 with this range reflecting differences in candidate knowledge, skills and experience. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world. Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfill your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy