Data Analyst, Customer Insights

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Join Our Team as a Data Analyst in Customer Insights at Arcadia!

Arcadia is on a mission to create happier, healthier days for everyone by transforming diverse healthcare data into actionable insights. Our platform not only advances clinical care and research but also supports strategic growth and financial success for our partners. Learn more about us at .

Why This Data Analyst Role Is Crucial for Arcadia

If you thrive in environments where analytics and data-driven narratives lead the way, Arcadia has the perfect opportunity. As part of our dynamic Customer Insights team, you'll work alongside adept Data Analysts, BI Developers, and Data Scientists. Reporting to the Customer Insights Data Architect, you will play a pivotal role in creating impactful stories that resonate within the healthcare sector, supporting areas such as Content Marketing, Product Marketing, and PR and Communications.

What Success Looks Like in this Role:

  • In 3 Months: Understand the foundation of Arcadia’s data models and tools, and grasp basic healthcare industry concepts like value-based care.
  • In 6 Months: Partner with our marketing team to craft and convey insightful data-driven stories on current healthcare topics.
  • In 12 Months: Develop close ties with cross-functional teams to deepen data source integration and enhance marketing narratives significantly.

Key Responsibilities

As a Data Analyst in our Customer Insights team, you will:

  • Analyze extensive healthcare data sets to discover new insights and articulate customer success stories.
  • Collaborate on analytics projects that enhance Arcadia's external communication.
  • Assist non-technical teams in understanding and utilizing data analysis results for various external stakeholders.
  • Demonstrate the effectiveness of Arcadia's solutions through detailed data analysis and return on investment studies.
  • Maintain and manage essential benchmark data for marketing use.

What You'll Bring to the Table

Ideal candidates should have:

  • A Bachelor’s degree in a STEM or quantitative field.
  • At least 2 years of experience in data analysis.
  • Proficiency in SQL and Python for database management and coding challenges.
  • Capability to present complex data in an understandable format, such as PowerPoint.
  • An eagerness to learn quickly, solve problems creatively, and satisfy curiosity.
  • A propensity to excel in a fast-paced, dynamic environment.

Preferred Qualifications

While not required, we would love for you to have:

  • Experience with BI tools and applications.
  • Background in healthcare, whether in a system, provider group, or health tech vendor.
  • A solid grasp of marketing fundamentals and storytelling techniques.

What You'll Get

Become a key part of a mission-driven organization that is revolutionizing patient care:

  • Work remotely with a flexible schedule.
  • Engage in employee-driven programs for both professional and personal development.
  • Join the vibrant Arcadian and Barkadian community.

If you are passionate about using data to drive healthcare innovation, Arcadia’s Data Analyst position within the Customer Insights team might be the next step in your career. Apply today and help us shape the future of healthcare!