Development Chef (Airport Lounge Network)

Join CAVU: Revolutionizing Airport Travel

At CAVU, we create seamless, enjoyable travel experiences for airport passengers, driven by over 80 years of aviation expertise as part of MAG (Manchester Airports Group). Our name, derived from the aviation term ‘Ceiling And Visibility Unlimited’ (CAVU), epitomizes perfect flying conditions and reflects our ambition to set new standards in airport travel.

Position Summary: Development Chef for Airport Lounge Network

We are looking for an experienced Development Chef to lead our food & beverage program, enhancing guest operations across our Americas lounges. Serving approximately 2 million guests annually, this role is pivotal in delivering top-notch culinary experiences.

Key Responsibilities

• Develop and implement exceptional Food and Beverage offerings across our US lounges, ensuring consistency and quality.
• Stay updated with market and food trends to ensure offerings remain relevant, incorporating local flavors across lounges from East to West coast.
• Enhance operational delivery processes through constant improvements, supporting Heads of Operations to maintain excellent stock control and minimizing food waste.
• Manage documentation for caloric, nutritional, allergy information, and compliance with HACCP, COSHH, and food legislation.
• Develop seasonal menus, upgrade existing ones, and manage quarterly changes, providing thorough training to Lounge Managers and kitchen teams.
• Utilize customer experience scores and feedback to refine products continuously.
• Oversee kitchen and bar equipment requirements, coordinating with partners for business growth.
• Research, analyze, and draft reports supporting business development and strategic planning.
• Conduct planning and estimation activities for accurate and profitable management plans.
• Ensure proactive issue resolution and effective performance management in food and beverage operations.
• Spend approximately 40% of time in lounges, training teams and engaging with local suppliers.
• Participate in RFP response teams, preparing compelling menu proposals and presenting to airport authorities.
• Support kitchen design for new locations, maintaining high standards and consistency.
• Offer legislative and commercial advice to aid effective decision-making and issue resolution.

Skills and Experience Required

• 3+ years in an operational/commercial/account management role with 24/7 operations experience.
• 5+ years as a chef with development kitchen experience.
• In-depth knowledge of high-volume food production, handling, and cost management.
• Experience in food delivery and customer service in mid/high-end establishments.
• Strong understanding of contractual terms, costing, pricing, estimating processes, and diligence requirements.
• Proficient IT skills, including business information tools and processes.
• Excellent time management and the ability to write clear specifications and training documents.
• Willing to travel up to 25% to various Escape Lounge locations nationwide.

Preferred Skills and Experience

• Experience in airport lounges or the travel and hospitality industry.
• Proficiency in Microsoft Office 365.
• Relevant vocational qualifications or progressing towards higher-level qualifications.

Our Core Values

• Providing accurate, timely legal advice and support.
• Adopting a commercial mindset with sound business advice.
• Building trust by delivering on promises and maintaining professional standards.
• Embracing self-development opportunities to continually improve.
• Pursuing better ways of doing things with energy and positivity.
• Inspiring others to achieve a shared vision through effective communication.
• Being a strong team player, building good relationships and networks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, actual or perceived sexual orientation, national origin, age, physical handicap, or disability, as set forth in the American with Disabilities Act 1990, or Veterans Status.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any federally, state, or locally protected class.