Join Brown Brothers Harriman as a Digital and Data Lead Business Analyst

At Brown Brothers Harriman (BBH), we celebrate diverse backgrounds and believe in the unique value you can bring to our team, even if your experience isn't a perfect match for the role. We welcome your application and look forward to meeting innovative minds like yours.

Why Choose BBH?

Joining BBH means immersing yourself in a collaborative environment that encourages you to step beyond your role to add value wherever you can. Here, you'll gain direct access to clients, information, and experts across global business areas. We provide countless opportunities for you to expand your expertise, embrace new challenges, and reinvent yourself—all within the firm.

At BBH, we foster a culture of inclusion, valuing each employee’s unique perspective. Our high-quality benefits program emphasizes good health, financial security, and peace of mind, ensuring that you can enjoy personal and family experiences at every stage of your career. Our BBH Cares program further supports our mission by offering volunteer opportunities to give back to your community.

About the Role: Digital and Data Lead Business Analyst

We are on the lookout for a talented Business Analyst to join our Digital Product team in Krakow. As our usage analytics expert, you will play a crucial role in driving data-informed decision making, maturing our analytics program, and optimizing our digital client experience.

Key Responsibilities

Product Management

• Create and manage Adobe Analytics configurations including dimensions, metrics, and event tracking.
• Conduct exploratory data analysis, integrating qualitative research with quantitative findings.
• Design and customize Qlik reports and dashboards to effectively communicate insights to stakeholders.
• Analyze and interpret Adobe Analytics data to identify trends, patterns, and opportunities.
• Stay current with Adobe Analytics best practices and features, implementing them as necessary.
• Collaborate with product management, relationship, and client service teams to identify critical metrics and support actionable dashboard insights.
• Perform ad hoc analysis to validate hypotheses, answer business questions, and support data-driven decisions.
• Integrate multiple data sources for a comprehensive view of the customer journey.
• Explore innovative methods to identify relevant patterns, trends, and relationships in large data sets.

Project Management

• Manage projects and workstreams, applying project management processes for effective administration and control.
• Liaise with stakeholders to confirm project scope and deliverables.
• Coordinate and manage project tasks and deliverables efficiently.
• Administer project activities such as meetings coordination, document preparation, and action item tracking.
• Track and report project progress and risks to program management administrators.

Leadership

• Actively participate in meetings, stakeholder workshops, training sessions, and product demonstrations.
• Foster a collaborative approach to problem-solving, emphasizing transparency, empathy, and trust.
• Model inclusive behaviors that demonstrate a commitment to diversity of thought, background, and perspective.

Qualifications

• Bachelor’s degree, with additional project or product management certifications being a plus.
• 5+ years of business and technical experience with digital engagement analytics tools such as Adobe Analytics and Google Analytics.
• Expertise in configuring and managing Usage Analytics platforms, including tag management and custom dimensions.
• Experience with BI tools such as Qlik, Tableau, or Power BI.
• Strong analytical and problem-solving skills, capable of identifying trends and opportunities.
• Ability to translate complex data into actionable insights.
• Excellent communication and relationship-building skills.
• Experience leading meetings and negotiating for desired outcomes.
• Collaborative and empathetic in cross-functional and globally diverse environments.
• Understanding of data privacy regulations and firm ethics.

Other Requirements

• Certifications or coursework in data analytics or data science.
• Proficiency with MS Office applications; experience with Access is a plus.
• Exposure to Agile tools like Jira and Confluence.
• Familiarity with front-end programming languages such as Java