Job Offer: Director, Product Management, Advanced Analytics & AI Solutions at Mastercard

Welcome to Mastercard! We connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Our secure data and networks, partnerships, and passion-led innovations help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture internally and externally. We foster a culture of inclusion for all employees, respecting their individual strengths, views, and experiences. We believe our differences enable us to make better decisions, drive innovation, and deliver superior business results.

Role Overview

Position: Director, Product Management, Advanced Analytics & AI Solutions

As part of Mastercard Data & Services, you will enable customers across industries and geographies to make smarter decisions and achieve better outcomes through a tailored portfolio of solutions beyond transactions. The D&S global product team is seeking a Director of Product Management to support the evolution and expansion of the Targeting Analytics product suite. You will collaborate with product managers, designers, and engineers to design and build analytics-based products and solutions while developing and executing go-to-market strategies to drive business growth.

Key Responsibilities

• Translate deep customer understanding into products and solutions that deliver substantial customer value.
• Balance the long-term direction of products with current needs by understanding technical, competitive, and commercial contexts.
• Act as a connector to ensure the commercial and technical success of our products by partnering closely with Sales, Marketing, and Technology teams.
• Drive globally relevant solutions, understanding regional needs and tradeoffs, and creating scalable products for diverse customer segments.
• Develop a consistent product vision, strategy, and roadmap for custom and configured analytics products based on customer and market trends.
• Lead and motivate direct and cross-functional teams, building trust-based relationships for efficient operations.
• Manage external supplier and partner relationships in compliance with Mastercard policies.
• Support regional and frontline teams as a product expert by creating sales enablement materials, providing training, and participating in customer conversations as needed.
• Establish and drive product management disciplines across the product lifecycle, ensuring product readiness across various perspectives.
• Foster a user-centric culture of data-driven, test-and-learn experimentation to continuously enhance the product user experience.
• Lead scheduled Voice of the Customer engagements to identify and address product friction points.
• Collaborate with the Product Management-Technical and Software Development Guild to ensure high-quality, efficient delivery of software.
• Build high-performing teams and actively manage talent, addressing gaps with proactive learning and timely feedback.
• Navigate across cultures and geographies, communicate effectively with technical and non-technical audiences, and leverage strong relationships within Mastercard.
• Make technical and tradeoff decisions to enhance functionality, time-to-market, and feasibility.
• Ensure consistent documentation to support knowledge management and repeatability across projects.

Qualifications

• Proven ability to operate with complete independence and autonomy.
• Excellent problem-solving, critical thinking, and analytical skills.
• Track record of successfully developing and scaling B2B products leveraging data, analytics, and AI/ML.
• Action- and results-oriented with strong prioritization and project management skills.
• Strong interpersonal skills and experience in developing product and engineering talent.
• Experience with external partners to build joint solutions and accelerate growth.
• Skilled in developing and evangelizing product lifecycle management processes and tools.
• Effective communicator with executives, peers, and team members.
• Experience setting direction for go-to-market plans in multiple regions and leveraging market insights.
• Ability to build and maintain productive working relationships across cross-functional teams and multiple regions.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, every person working for or on behalf of Mastercard is responsible for information security. This includes abiding by Mastercard’s security policies and practices, ensuring the confidentiality and integrity of the information being accessed, reporting any suspected security violations or breaches, and completing all mandatory security trainings as per Mastercard’s guidelines.

If you share our vision for