[Hiring] Senior Backend Engineer - Multiproduct @Customer.io

Aug 21, 2024 - Customer.io is hiring a remote Senior Backend Engineer - Multiproduct. 💸 Salary: $160k - $184k. 📍Location: Americas.

Join Our Team as a Senior Backend Engineer

We are seeking a Senior Backend Engineer to join our growing Engineering team!

is looking for collaborative senior scaling developers who love solving interesting puzzles and are excited to help us build a scalable platform that our customers love. Our small, remote-first team is fun-loving, passionate, and highly effective. We offer many opportunities to grow and refine your skills while having a significant impact. Our team members have backgrounds in various industries, from AdTech to Gaming. We believe embracing our unique perspectives and expertise is the key to our success as a collaborative team.

As a distributed company, we value diversity and are committed to giving you the flexibility and freedom to work from anywhere in the world on a schedule that fits your family and your life.

Key Responsibilities

• Be a model and mentor for writing well-architected, well-tested, and easy-to-understand services in Go that help our customers easily send timely & relevant messages at scale.
• Apply your unique perspective to help us define and build the next generation of features and infrastructure needed to help our customers and company flourish.
• Work with our tech support teams to diagnose operational issues and help our customers achieve their goals with our product.
• Take an active role in a friendly, supportive team that encourages you and the company to grow as individuals, professionals, and teams.
• Mentor your coworkers through code review, pair programming, team collaboration, and training to help improve our collective knowledge and best practices.

Qualifications

• Works in North/South American time zones
• Preferably 7+ years of relevant experience.
• A track record of delivering performant and scalable distributed applications on cloud infrastructure in Golang.
• A collaborative mindset backed by excellent communication skills and a desire to help us make great decisions in an empathetic and respectful way.
• Experience working with customers and applying a deep understanding of their needs to produce timely solutions to their real-world problems.
• A solid understanding of scalability problems and experience building out performant distributed applications on cloud infrastructure.
• Comfort working in UNIX environments and applying modern collaborative development practices.
• Experience in working with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions quickly and without mentorship.
• Experience working within a distributed company is preferred.

About Customer.io

Our mission at is to power automated communication that people like to receive. Today over 7,100 internet businesses use to manage, send, and track the performance of emails, SMS, push notifications, and in-app messages. Unlike typical marketing platforms, helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.

We are offering a starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.

Employee Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space