[Hiring] Senior Backend Engineer, Multiproduct @Customer.io

Aug 20, 2024 - Join Customer.io, a leading remote-first company, as a Senior Backend Engineer, Multiproduct. 💸 Salary: $160K - $185K 📍 Location: Americas.

About the Role

We are seeking a dedicated Senior Backend Engineer to join our dynamic Engineering team! As a pivotal part of our team, you will have the opportunity to solve complex puzzles and help us build a scalable platform that delights our customers. Customer.io is looking for collaborative developers passionate about scaling services and improving performance.

Why Join Customer.io?

Customer.io is a remote-first company, offering you the flexibility to work from anywhere in the world. We foster a diverse, fun-loving, and effective team environment. Our team members come from various industries, including AdTech and Gaming, and they bring unique perspectives and expertise. We believe that diversity and flexibility are key to our success.

Key Responsibilities

• Architect and develop well-tested, scalable services in Go that help our customers send timely and relevant messages at scale.
• Contribute your unique perspective to shape the next generation of features and infrastructure.
• Collaborate with tech support to address operational issues and help customers achieve their goals.
• Engage actively with a supportive team focusing on personal and professional growth.
• Mentor colleagues through code reviews, pair programming, and training to enhance collective knowledge and practices.

Your Qualifications

• Located in North/South American time zones.
• 7+ years of relevant experience.
• Proven track record in delivering scalable, distributed applications on cloud infrastructure using Golang.
• Excellent communication skills and a collaborative mindset.
• Experience working with customers and delivering timely solutions to their problems.
• Strong understanding of scalability issues and experience with performant distributed applications.
• Comfortable working in UNIX environments and using modern development practices.
• Experience with RDB systems, preferably MySQL.
• Ability to deliver high-quality solutions swiftly and independently.
• Experience with remote work and distributed companies is preferred.

About Customer.io

Customer.io's mission is to power automated communication that people like to receive. With over 7,100 internet businesses using our platform, we manage, send, and track the performance of emails, SMS, push notifications, and in-app messages by leveraging behavioral data for increased relevance.

Salary and Benefits

We offer a competitive starting salary of $160,000 - $184,000 USD (or equivalent in local currency) depending on experience and market rates.

• Unlimited PTO – We encourage at least 20 vacation days (in addition to holidays and sick days).
• 16 weeks of paid parental leave (including adoption and foster care).
• 100% paid insurance premiums for you and your dependents.
• 401k retirement matching – Up to 5% dollar-for-dollar match.
• $1,500 annual healthy lifestyle budget for fitness-related expenses.
• $250/monthly Remote Work Stipend.
• $300/monthly co-working space rental reimbursement.
• $2,000/yearly professional education budget.
• $1,500 home office budget for ergonomic workspace setup.
• One-month sabbatical after five years at Customer.io.
• Opportunities for in-person meetings with peers throughout the year.

Commitment to Diversity

Customer.io is committed to increasing inclusion and equity within the tech industry. We strive to build an inclusive culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Join Us!

Discover more about why you should join our team by visiting our and page. We embrace our core values of Empathy, Transparency, Responsibility, and Awkwardness and look forward to welcoming new team members who share this passion!

How to Apply

Apply