Join Our Team at JPMorgan Chase & Co. as a Human Resources Data Management Operations Executive Director in India

At JPMorgan Chase & Co., a global leader in financial services, we are currently seeking a highly skilled and experienced Executive Director for Human Resources Data Management Operations within our Employee Digital and Employee Service (EDSE) segment in India. This role is crucial for overseeing and enhancing the lifecycle management of HR data to deliver a top-notch employee experience partnered with seamless operations.

About the Role

The Data Management Operations Lead is a pivotal role designed to direct, transform, and align operations with our newly developed target operating model. This position is ideal for candidates with a robust background in managing large operational teams and who are adept at improving processes while maintaining a strong risk and control environment.

Key Responsibilities

• Collaborate with stakeholders in Product, Operations, Technology, and Service sectors on both local and global scales.
• Develop and maintain optimal control environments to ensure continuous efficacy.
• Work in partnership with Technology and Product teams to strategize and implement advanced process enhancements, including AI/ML integration.
• Manage end-to-end Data and Benefit Operations processes with a focus on quality assurance and operational excellence.
• Develop leadership skills within the team to prepare future leaders.

Qualifications and Skills

• A Bachelor’s Degree or higher in a related business, technical, or quantitative field.
• At least 15 years of experience in operations management, preferably within a multinational organization.
• Proven capability in leading diverse and extensive teams.
• Extensive knowledge in operational model implementation and data management.
• Exceptional communication skills and the ability to depict complex data in an understandable format.
• A history of managing large-scale enterprise projects effectively.
• Ability to deliver high-quality results within stringent deadlines.

Our Commitment to Diversity

We pride ourselves on fostering an inclusive workplace where diversity is valued. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, or any other status protected by law. We are dedicated to providing accommodations to meet the diverse needs of our workforce and uphold our first-class business standards in serving our clients.

If you are looking to impact global operations in Human Resources and data management and are ready for a challenge, apply today to join our team as an Executive Director, Human Resources Data Management Operations at JPMorgan Chase & Co., and help us drive success while delivering exceptional employee experiences.