Join Our Team as a Marketing Business Intelligence Specialist at Manychat

WHO WE ARE 🌍

Manychat is at the forefront of Chat Marketing technology, providing innovative solutions on platforms like Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands from more than 170 countries, we are proud to be an official Meta Business Partner. Our global presence is bolstered by our talented team of 200+ professionals located in diverse international offices, including Austin, Barcelona, Yerevan, São Paulo, and Amsterdam. At Manychat, we're dedicated to helping businesses around the world increase their ROI and accelerate growth through improved customer engagement.

WHAT WE'RE LOOKING FOR 🌟

We are seeking a dynamic Marketing Business Intelligence Specialist to enhance our Marketing department. Reporting to the Director of Marketing Operations, this key role focuses on harnessing data to drive strategic business decisions. Your expertise in data analysis, reporting, and insight translation will be crucial in amplifying our marketing efforts and steering the company towards greater success.

WHAT YOU'LL DO 🚀

• Analyze data to identify trends, patterns, and opportunities, and transform these into actionable insights to optimize marketing strategies.
• Develop comprehensive reports and create visualizations to communicate key performance indicators across departments, enhancing our self-service BI tools.
• Deliver engaging KPI presentations to stakeholders and actively participate in strategic meetings.
• Collaborate with teams to turn data-driven insights into practical measures for business enhancement.
• Conduct ad-hoc analyses to resolve complex business questions and support data governance initiatives.
• Ensure high standards of data quality and integrity, while also maintaining a corporate repository of metric definitions.
• Advocate for the use of performance insights within the company to aid informed decision-making.

WHAT YOU'LL BRING 💥

• Advanced proficiency in BI tools such as Tableau, Power BI, and a profound affinity for Google Sheets.
• Excellent communication skills with a proactive approach to both listening and articulating ideas.
• A strong analytical mindset, attention to detail, and a curiosity to extract answers from complex data sets.
• Experience in consulting, operations, statistics, predictive analytics, or SaaS environment will be advantageous.

WHAT WE OFFER 🤗

We prioritize the growth, well-being, and comfort of our team members. Our benefits include:

• Annual professional development stipends.
• A generous leave policy to ensure a healthy work-life balance.
• Comprehensive health benefits (medical, dental, and vision) for you and your dependents.
• Flexible hybrid working options, allowing you to harmonize home and office life seamlessly.

Manychat is dedicated to fostering a diversified and inclusive workforce, an equal opportunity employer committed to fairness and respect in all aspects of employment. We welcome applicants from all backgrounds and ensure adaptations throughout our hiring process for those who need them.

If you are driven by data and eager to make significant business impacts in a leading tech company, apply today to become a Marketing Business Intelligence Specialist at Manychat!