Marketing Data Scientist

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move quickly because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team that thrives on change, curiosity and creativity. We believe that your best work happens when you live your best life and share your unique talents, which is why we do everything we can to make that possible. We dream big together and support each other in realizing both individual and collective dreams. The future starts with you. We're proud to serve more than 7,700 customers, including approximately 85% of the Fortune 500. We’re honored to be recognized as one of the FORTUNE 100 Best Companies to Work For and one of the World's Most Admired Companies. Learn more by visiting our 'Life at Now' blog and listen to our employees share their experiences of working at ServiceNow. Even if you do not meet all the requirements of a job description, but you are excited about the role, please feel free to apply. At ServiceNow, we strive to foster an inclusive environment where everyone's voice is heard, valued and respected. We welcome all candidates, including those from non-traditional backgrounds. Job Description We are looking for support in analysis and insight activities for ServiceNow’s Marketing Analytics Insights team. The role will involve understanding customer/prospect behavior, identifying opportunities, measuring marketing effectiveness and ROI across our business. The ideal candidate should possess excellent analytic skills including data engineering, complex querying, and should be proficient in using math and statistics to interpret data patterns. Knowledge in the Marketing domain and communication skills are must-haves, along with a deep interest in machine learning and research. Your tasks will include: - Analyzing large amounts of structured and unstructured data to identify trends and patterns. - Building predictive and machine learning models to address business use cases. - Presenting insights using data visualization techniques. - Proposing solutions and strategies to address business challenges. - Collaborating with engineering and product development teams. - Providing recurring and ad hoc reports on campaign health and performance. Qualifications To succeed in this role, you should have: - A minimum of 8 years of experience as a Data Scientist or Data Analyst - Experience in data mining - Knowledge about machine-learning and operations research - Proficiency in R, SQL, and Python - Familiarity with business intelligence tools (e.g., Tableau, PowerBI) - An analytical mind and business acumen - Solid math skills (e.g., statistics, algebra) - Problem-solving aptitude - Excellent communication and presentation skills - BSc/BA in Computer Science, Engineering, or a related field; a graduate degree in Data Science or another quantitative field is preferred - An adaptable and inquisitive nature - Comfort in working in a dynamic environment with complex and imperfect data - Strong organizational and project management skills ServiceNow is an Equal Employment Opportunity Employer. All eligible applicants will be considered for employment without prejudice. At ServiceNow, we foster flexibility and trust in our distributed work environment. For assistance with the application process due to disability or difficulty accessing or using the online system, you may contact us at [email protected]. Please, beware of fraudulent job postings and job scams. All real ServiceNow job postings can be found at the ServiceNow Careers site. The 2022 Fortune and Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse the products or services of ServiceNow.