Join Genworth as an Operational Risk Data Analyst

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those managing care with guidance, products, and services that meet families where they are. Being spouses, children, siblings, friends, and neighbors of those who need care, we bring personal experiences to our day-to-day roles to serve our millions of policyholders. We apply the same compassion and empathy in our interactions with each other and our local communities.

Genworth values diverse perspectives, characteristics, and experiences, allowing employees to bring their full, authentic selves to work, fostering mutual success. We celebrate diversity and inclusion, creating a sense of belonging for all associates. Through the Genworth Foundation, event sponsorships, and employee volunteerism, we enhance the vitality of our local communities.

Our Core Values

• Make it Human: We care about our customers, colleagues, and communities.
• Make it About Others: We prioritize our customers and collaborate to drive progress.
• Make it Happen: We work with intention towards common goals.
• Make it Better: We create fulfilling, purpose-driven careers by learning from the world and each other.

Position Title

Operational Risk Data Analyst

Position Location

Lynchburg, VA (Hybrid) or Richmond, VA (Hybrid)

Your Role

As a Risk team member at Genworth, you'll collaborate with cross-functional teams to identify and manage risks, ensuring we continually support our customers and their families. You will leverage your knowledge of operational processes to research data incidents, understand impacts, and comply with notification and regulatory requirements.

Key responsibilities include:

• Building and maintaining relationships with department leaders for ongoing risk assessment dialogues.
• Managing the Data Incident Response process and communicating with relevant stakeholders.
• Interacting with Departments of Insurance and other governmental agencies regarding data incidents.
• Maintaining compliance with state and federal regulations and updating Standard Operating Procedures as needed.
• Leading complex operational risk review projects and implementing corrective actions.
• Consulting on control failures and risk mitigation.
• Advising departments on best practices and implementing them efficiently.
• Continuously improving risk reporting, dashboards, and heat maps for senior management and external stakeholders.
• Aligning business-level IT and Security Risk reporting with risk considerations.
• Supporting a culture of independent risk reporting and oversight.

What You Bring

Qualifications and skills:

• Bachelor’s degree preferred but not required.
• 3+ years of insurance experience with expertise in service/claims, transaction processing, and project management.
• High self-confidence with demonstrated integrity and confidentiality.
• Ability to drive clear, value-added results and solve complex issues.
• Strong communication skills (verbal, written, formal, and informal).
• Ability to enforce standards and effectively challenge processes and people.
• Strong influence skills at all organizational levels.
• Capability to design and implement risk mitigation and management processes.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We are committed to making a difference in our employees' lives with:

• Competitive compensation and total rewards incentives.
• Comprehensive healthcare coverage.
• Multiple 401(k) savings plan options with auto-enrollment in employer-directed retirement accounts (100% employer-funded).
• Generous paid time off, including 12 paid holidays, volunteer time off, and paid family leave.
• Disability, life, and long-term care insurance.
• Tuition reimbursement, student loan repayment, and training & certification support.
• Wellness support including gym membership reimbursement and Employee Assistance Program (EAP) resources.
• Caregiver and mental health support services.

Additional Information:

• Company Name: