R&A Program Manager- Data Operations Analysis

About the Role

We are seeking a talented associate with strong skills in process improvement, data analysis, and communication to join the Content and Research Excellence (CRE) team within Gartner’s Research and Advisory (R&A) business unit. In this role, you will partner with various CRE leaders who oversee teams of content strategists, writers, editors, visual designers, and program managers. You will collect, reconcile, and analyze multiple data sets to enhance operational productivity and the quality of outputs. Reporting to the VP of Topic Sensing, you will also contribute to designing and building demand sensing tools to support senior leaders in managing Gartner’s content and topic coverage.

What You Will Do

• Collaborate with leaders to understand their team’s core responsibilities, routines, and business challenges, and help design suitable measurement tools.
• Collect, synthesize, and analyze reported and observed data from various sources to produce easy-to-understand analyses.
• Develop and maintain an authoritative understanding of data sets used to track activities and content performance metrics.
• Present compelling data-driven stories and visualizations, and make recommendations for improving performance and operational efficiency.
• Effectively communicate best practices on planning, creating, managing, and promoting content based on analysis.

What You’ll Need

• 4-5 years of experience in Operations Research, Economics, Statistics, Finance, Marketing Analytics, or other data science fields.
• Bachelor’s degree in Operations Research, Economics, Statistics, Finance, Marketing Analytics, or a related field; a Master’s degree is preferred.
• Excellent logic and project management skills, with the ability to solicit feedback effectively and implement changes.
• Native-level verbal and written communication skills in English.
• High data literacy and a passion for data science.
• Strong knowledge of Excel, statistical methodologies, and data visualization.

Who Are We?

At Gartner, Inc. (NYSE:IT), we empower leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insights, helping enterprise leaders and their teams achieve their mission-critical priorities. Since our founding in 1979, we’ve grown to over 20,000 associates globally, supporting ~15,000 client enterprises in ~90 countries and territories. We do important, interesting, and substantive work that matters, and we seek associates with the intellectual curiosity, energy, and drive to make a difference. The bar is unapologetically high, and so is the impact you can have here.

What Makes Gartner a Great Place to Work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, untapped market potential ahead of us, ensuring an exciting trajectory long into the future. Your growth is driven by your passion and performance. We hire remarkable individuals who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive, composed of individuals from diverse geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What Do We Offer?

Gartner offers world-class benefits, highly competitive compensation, and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive and collaborating with colleagues in a dynamic, inclusive community.

Ready to grow your career with Gartner? Join us.

Gartner is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status. We actively seek to advance the principles of equal employment opportunity. If you are a qualified individual with a disability or a disabled veteran, you may request reasonable accommodation if you are unable or limited in using or accessing the Company’s career webpage due to your disability. For reasonable accommodations, contact Human Resources at +1 (203) 964-0096 or email .