Renewal Desk Data Analyst

Company Description

Dynatrace exists to optimize the world's software. Our unified software intelligence platform merges broad and deep observability with continuous runtime application security, and the most advanced AIOps to deliver intelligent automation and data-driven insights at an unparalleled scale. This empowers innovators to modernize and automate cloud operations, expedite secure software delivery, and ensure impeccable digital experiences. This is why the world’s most sizable organizations rely on Dynatrace® to expedite digital transformation.

We are an equal opportunity employer who welcomes all applicants. Dynatrace values your diverse background, talents, values, ideas, and expertise. These elements make our global team more robust and experienced. We thrive on the diversity of our skilled employees.

Job Description

A Renewal Desk Data Analyst cooperates with Sales Operations, Deal Desk, Renewal Specialists, Order Management, and Account Executives to collect, organize, and analyze renewal data and create system-derived proposals with requested details. This is conducted in our Saleforce.com environment and Excel tools.

• Analyze and reflect on renewal opportunities and account history, gather product details, quantities, purchase prices, contract renewal prices, partner details/calculations, and contract document review
• Function in a team environment to ensure task(s) completion within given deadlines for an assigned region, and in support of a specific Geography(s)
• Test enhancements to the Salesforce system in conjunction with Business Systems
• Coordinate meetings with internal resources to discuss findings
• Complete additional duties as needed

Qualifications

Minimum Qualifications:

• Experience: 4-year degree or equivalent experience
• 1+ years of Microsoft Word and Excel
• 1+ years of Mathematical or Accounting Skills
• Must be located in Denver, CO

Preferred Qualifications:

• Advanced Excel Skills
• Familiarity with Dynatrace software products
• Understanding of licensing and product pricing
• Knowledge of Salesforce.com
• Proven ability to manage and function effectively with multiple priorities in a critical environment.
• Proactive, highly motivated, and result-driven
• Strong organizational skills, including meticulous record-keeping, excellent independent follow-through, and high accuracy level
• Outstanding verbal and written communication skills
• Demonstrated flexibility in a team setting
• Ability to generate creative solutions if needed, leveraging first principles.
• Ability to understand and breakdown given answers to produce accurate results and enhance your problem-solving capabilities
• Quick learner of new concepts and effective at learning new software as required

Additional Information

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The range for this role is $53,800-$80,800