Creating a More Diverse, Equitable, and Inclusive Dojo
Dojo's 150,000+ customers reflect the diversity of UK's High Street. Building teams with diverse backgrounds that are representative of the customer base we serve is fundamental to creating innovative products at Dojo. Whoever you are, if you're passionate about your work, curious, relentless, and customer-obsessed, you have a place at Dojo.
We want everyone to be the best they can be throughout the recruitment process; if you require any additional adjustments please let us know.
The Role
As a Senior Analytics Engineer embedded within our Platform Tribe, you will lead the design, implementation, and continuous improvement of data ready for our international launch. Working closely with every Engineering Tribe across the business, you will be at the forefront of building a robust framework to support all our insights, reporting, decision making and compliance needs across Dojo for our international expansion.
What you'll do...
* Prioritize the work of a cross-functional data team building world-class scalable data-marts and automations
* Design & develop data models and visualizations to monitor and forecast key metrics
* Manage projects for International growth to make business changes as seamless as possible
* Be responsible for automating and optimizing key business processes for international
* Drive adoption and use of self-service solutions in Looker to provide clear views of key metrics for executives, managers, and staff
* Support business projects and initiatives, applying commercial initiative and statistical rigour to any conclusions
* Work with our Platform team to constantly evolve and improve our data transformation platform
What you'll bring...
* Experience leading projects or teams to achieve desired outcomes in agile and fast-growth environments
* You have experience working with data warehousing, visualization or ETL
* You can break down and explain complex processes, requirements, and data concepts to both technical and non-technical stakeholders
* Demonstrable experience in developing analysis in commercial environments. You know how to shape requirements, work productively, communicate with your stakeholders and organise resources
* You can communicate effectively within technical and with non-technical stakeholders to understand requirements
Ideally, you will also have experience with...
* Handling and working with international data and scaling data infrastructure to support multiple markets
* BI dashboarding and self-service tools, especially Looker
* Programming in Python
* MPPs, especially Snowflake or BigQuery
* dbt for data transformation
* Git version control
About Dojo
We launched Dojo in 2019 to address business owners’ pain points across the UK. Since then, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners.
Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants with just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull, and Belfast.
Our values
At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed.
Our Way of Working
Dojo has adopted a set of shared principles with the aim of increasing in-person collaboration and amplifying our ‘Customer First’ values. We encourage our employees to meet in-person over virtual meetings, and our communication is mostly asynchronous. Unlike most other businesses, we are intentionally avoiding a rules-based approach, and each team is empowered to make the arrangements that work best for their success. The answer to every scenario which tests these principles is: We trust you to use your judgment responsibly, in the best interest of our customers.
Find out more about our benefits and what it’s like to work at Dojo at dojo.careers. Learn more about Life at Dojo on LinkedIn and Instagram.
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