Join Sendbird as a Senior Marketing Data Analyst

Sendbird, a leader in communication APIs, is looking for a Senior Marketing Data Analyst to join our dynamic Data Analytics team. This role is pivotal in synthesizing insights and driving strategic decision-making to achieve successful outcomes in our global operations. Be part of a team that deeply impacts our marketing strategies and growth initiatives.

About the Data Analytics Team

Our Data Analytics team is entrenched within the Revenue Operations organization, encompassing Strategy/Planning, Marketing Operations, and Sales Operations. We manage the entire lead-to-cash cycle, focusing on analytics to drive market leadership and operational excellence.

Who We Are Looking For

You are an experienced analyst with a passion for data-driven decision making and transparency. Your ability to handle complex data and transform it into actionable insights makes you stand out. We value self-motivation, excellent project management skills, and the capability to navigate ambiguous situations effectively.

Key Responsibilities

As a Senior Marketing Data Analyst at Sendbird, you will:

• Define and track key metrics and baselines for marketing and growth initiatives.
• Collaborate across teams to enhance data systems and dashboard implementations.
• Proactively identify and address data gaps to enhance data integrity and availability.
• Deliver comprehensive reports and analyses to drive business improvements.
• Champion best practices in data management and analytics across the organization.

What You Bring

You have at least five years of experience in data analytics within a B2B SaaS environment. Proficiency in SQL is required, and familiarity with Python, R, Looker, Excel, or Google Sheets is advantageous. Advanced degrees and consulting experience are pluses.

Compensation and Benefits

Sendbird offers a competitive salary range of $120,000 - $155,000 for this position in the San Francisco Bay area, alongside comprehensive benefits including:

• Generous PTO and a suite of insurance options,
• 401k program,
• An equity program,
• Annual stipends for professional and personal development.

Flexible Work Policy

Our flexible work schedule promotes both freedom and collaboration, requiring local employees to be in-office a minimum of three times per week to foster team engagement.

Commitment to Diversity and Inclusion

Sendbird thrives on diversity and aims to provide an inclusive, fulfilling workplace where all employees can grow. We encourage individuals from various backgrounds to apply.

About Sendbird

Located in San Mateo, CA, and with global offices, Sendbird is backed by significant investors and valued at over $1 billion. Our robust chat API powers conversations and connections through text, voice, and video, making digital interactions more meaningful.

If you are excited by the prospect of driving marketing excellence through advanced analytics, apply now to become a pivotal part of Sendbird’s journey.