Job Opportunity: Software Development Specialist (IPSA 10) at UNDP

Background

Diversity, Equity, and Inclusion are fundamental to the United Nations Development Programme (UNDP). We cherish diversity as a reflection of the myriad nations and cultures within which we operate. We promote inclusion by empowering all personnel to contribute to our mission and ensure equity and fairness in all our actions. Our commitment to ‘leaving no one behind’ focuses on enhancing representation from underserved populations. Individuals identifying as part of marginalized or excluded communities are highly encouraged to apply.

UNDP maintains a strict zero-tolerance policy towards sexual exploitation, harassment (sexual or otherwise), and discrimination. All selected candidates will undergo thorough reference and background checks.

About ITM

The UNDP Office of Information Technology and Management (ITM) is the premier provider of high-quality ICT systems and Green Energy services to a global network of over 155 country offices and UNDP partners worldwide. Our mission is to create Smart Facilities that ensure efficient, innovative, and sustainable management of technologies, in line with the Sustainable Development Goals (SDGs). We are focused on implementing best practices, delivering user-friendly support tools, and fostering organizational innovation.

We are committed to transitioning to greener technologies and enhancing connectivity in challenging locations to ensure inclusivity. ITM plays a significant role in Global Crisis Responses, facilitating digital collaboration and connectivity to maintain organizational productivity, improve stakeholder well-being, and optimize financial efficiency. The ITM office in Copenhagen is expanding to support UNDP's Digital Transformation agenda and Smart Facilities initiative using 4th Industrial Revolution technologies.

Role and Responsibilities

The Software Development Specialist will lead the development of software applications, manage the overall lifecycle, and provide continuous operational support when required. Critical tasks include overseeing platform and dashboard development for Smart Facilities projects across the UN System, responding to technical inquiries, email support, and in-person assistance. Essential qualities for this role include strong technical and interpersonal skills, sound judgment, and clear communication abilities.

Key Duties

• Develop existing operational dashboards for monitoring infrastructure components, IoT gateways/sensors, and project tracking.
• Automate local office processes to enhance efficiency and service delivery using appropriate development tools.
• Support Green Energy and Smart Facilities projects by integrating data into existing platforms.
• Interact with ICT managers to identify needs, gaps, and offer technical support.
• Develop comprehensive documentation ensuring compliance with corporate standards and ISO 9001:2008.
• Perform additional duties as required for the efficient functioning of the office and the organization.

Institutional Arrangement

The incumbent will report to the Manager of the Smart Infrastructure and Connectivity Unit (SICU) and receive guidance from the Global ICT Advisor. Progress will be reported in monthly and weekly team meetings.

Travel

• UNDP covers travel costs to the duty station and return upon completion of services if the function is performed physically at the duty station. This excludes working-from-home arrangements.
• Includes any official travel associated with performing the functions.

Competencies

Core Competencies

• Achieve Results: Set and align challenging, achievable objectives for multiple projects with lasting impact.
• Think Innovatively: Proactively mitigate potential risks and develop new ideas to solve complex problems.
• Learn Continuously: Act on opportunities to expand horizons and diversify experiences.
• Adapt with Agility: Initiate and champion change, managing multiple competing demands.
• Act with Determination: Think beyond immediate tasks to achieve greater results.
• Engage and Partner: Navigate complex landscapes and promote inter-agency collaboration.
• Enable Diversity and Inclusion: Appreciate the benefits of a diverse workforce and promote inclusivity.

Required Skills and Experience

• Advanced university degree (Master's degree or equivalent) in Electronic Engineering, Computer Science, Data Science, or a related field, or a first-level university degree with an additional two years of qualifying experience.