CRM/ Marketing Analytics Data Scientist, Consumer

Company Description

Wolt is a technology firm that makes it incredibly easy to discover and have the best restaurants, grocery stores and other local shops delivered directly to your home or workplace. Wolt is not merely a delivery app; we are a technology firm developing a commerce platform that effortlessly connects our millions of customers with thousands of merchant and courier partners across 23 countries and 250+ cities, all in real-time. Our apps (iOS and Android) have the industry’s highest ratings, mostly because of our customer-first mindset, which is evident in the way we create products and conduct operations. In June 2022, we formally merged with DoorDash, and, together, we operate in 27 countries, 23 of which under the Wolt brand and app. Wolt and DoorDash continue to operate mostly independently, preserving Wolt’s name, brand, product, technology, and team.

Working in Product Development at Wolt

At Wolt, our focus is on getting things done. If you like taking ownership, advancing yourself, and interacting with friendly, modest, and driven people, you are likely to enjoy it here.

Wolt's back-end operations are overseen by an exceptional team of over 400+ planners, builders, designers and data analysts. We refer to ourselves as Product+, as we form the very heart of Wolt's products, tools, and platforms. We deploy over 40 cross-functional, independent, and autonomous teams to build our products. Teams consist of an array of talented individuals: engineers, designers, data scientists, analyzers, and product leads. Each team takes responsibility for resolving customer issues in the best possible manner.

Our Commitment to Diversity, Equity & Inclusion

We want our team to include a variety of people - people like you, people like me, and people unlike either of us. With the objective of employing a diverse team - encompassing gender, age, ethnicity, life experience, sexual orientation, political views, religion, or any other personal attribute - we purposely endeavour to provide everyone with the chance to work with us. This is because we believe that diverse teams make the most considered decisions and create things in the most inclusive manner.

Join us today to build Wolt collaboratively!

#LI-ZF1

Job Description

About the Consumer Group

The Consumer Group, as the name suggests, is tasked with building and improving Wolt's consumer-facing products. The primary objective is to perfect the user experience while scaling up the platform to provide a virtual shopping mall in your pocket.

About the Marketing Analytics Team

Marketing Analytics is a newly formed department collaborating with the marketing and growth organization to make effective marketing decisions. This includes optimizing our marketing mix through attribution, MMM, and Experimentation, enabling efficient measurement of various marketing initiatives, establishing the best experimentation practices, and cooperating with the marketing team to pinpoint areas for enhancement and growth. Being a nascent team, there are plenty of intriguing complexities and opportunities for business impact. The team cooperates closely with user acquisition, engagement, brand performance, growth, and martech teams to facilitate data-driven decision making.

The team is hiring for multiple roles including CRM Data Scientist and Marketing Analytics Data Scientist.

About the Consumer Data Science Team

The Marketing Analytics is part of the Consumer Analytics team, which includes a mixed group of Data Scientists and Analytics Engineers. We work extensively with the Data Engineering and Machine Learning teams to ensure we have the right platform to deliver our insights at scale. We collaborate with the Product, Engineering, and Strategy & Operations teams to guide measurement and operational decision making using advanced analytics as we broaden the Wolt platform worldwide.

About the Role

As a Data Scientist at Wolt, your job entails delving into our data to tackle key business challenges. This role involves identifying problem areas, proposing solutions, designing experiments, and ultimately influencing decision-making. It is a unique, operational, and actionable data-driven role that requires an effective combination of technical and stakeholder engagement skills. As a part of this team, you will be leading action from the frontlines, rather than just occupying another analytics or data science role. Wolt's Data Scientists are responsible for delivering business outcomes.

If you enjoy deciphering patterns amidst chaos, are thrilled by the idea of building from scratch, and have experience applying analytics and data science skills to resolve marketing problems, we are looking for someone like you.

Our offering to you

• Wolt's online delivery platform will present you with captivating and complex challenges alongside opportunities to leverage your skills to make a significant impact. The volume of geolocational and time-sensitive data in real-time, combined with the economic disparities and dynamics of the cities we operate in, make Wolt a challenging, yet intriguing, company to practice analytics.

• You can choose your location from our tech hubs in Helsinki, , and Stockholm, or you can work fully remotely from anywhere in Finland, Germany, Sweden, or Estonia. You can decide your way of working — a hybrid model, office-based, or remote within the locations specified above. 💙 Check out our .

• You would get the chance to work in a company culture where we claim responsibility beyond the obvious, do common things uncommonly well, think big but remain humble, care for people, treat others considerately and fairly, acknowledge that we will fall behind if we don’t learn, and remember that Luke was Yoda's greatest achievement. Learn more about .

Qualifications

• Degree in Mathematics, Statistics, Computer Science, or a similar field.

• 4+ years of experience in Marketing Analytics or a data science role.

• Expertise in statistical analysis, including hypothesis testing, experimenting using statistical software packages in Python, R, or similar.

• Proficiency in writing organized and efficient SQL queries for extensive datasets.

• Experience in creating intuitive data visualizations and dashboards that influence business decisions, using platforms like Looker, Tableau, Mixpanel, or similar.

• Tenacious approach in exploring new ideas and data sources, and the ability to systematically address ambiguous problems through a data-driven, hypothesis-based method.

• For a CRM Data Scientist, previous experience in CRM analytics would be a significant advantage.

Additional Information

This position will be filled as soon as we identify the right candidate, so apply as soon as you know that you really, really want to join us!

Compensation will be a negotiable combination of monthly salary and DoorDash RSUs. The latter arrangement makes it incredibly exciting to watch our company grow and succeed, as you will own a piece of that success.

For any further inquiries about the position, please contact Product+ Talent Acquisition Partner - Zhanna Filintseva ([email protected])