With unrivaled technology and ground-breaking innovation, Icertis is expanding the possibilities of contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform transforms contracts from static documents into strategic advantages by structuring and linking the crucial contract information that delineates how an organization operates. Currently, the world's most prominent brands and disruptive innovators trust Icertis to fully capture the intent of their combined 10 million contracts valued at over $1 trillion, in over 40 languages and 93 countries.
Who we are: Icertis is the only contract intelligence platform that companies trust to keep them ahead, both now and in the future. Our unwavering dedication to contract intelligence is rooted in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with our employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as critical as the destination.
Icertis is seeking a Senior Product Manager to continue to spark innovation for the core Icertis product portfolio. The ideal candidate is a Product Management professional with a history of introducing innovative B2B AI enterprise products to industry and possess a technical background to work closely with our engineering teams. This professional will have a passion for cloud/SaaS Platforms and exceptional product management skills.
Responsibilities:
Develop and implement a comprehensive product strategy for our AI products, aligning it with the company's overall goals and vision.
Identify new market opportunities through market research and competitive analysis, establish target audiences, develop product collaterals and competitive differentiation assets.
Determine and prioritize product features and enhancements based on customer feedback, market research, and business goals.
Promote product and platform capabilities to deliver a delightful user experience and ease of use to clients and partners.
Work closely with the core product engineering team, data science team and other cross-functional teams to drive the development of AI products from concept to launch.
Ensure timely and high-quality product releases by managing the product development process, setting clear milestones, and tracking progress.
Work with marketing, presales, sales and training organizations to help them create the necessary collaterals for new offerings to enable internal teams as well as customers and partners.
Define and monitor key performance indicators (KPIs) to measure the success of AI products post-launch.
Demonstrate a solid understanding of business process system integrations and APIs.
Icertis is a highly configurable platform and it is important for the candidate to become proficient in configuring, building and demonstrating compelling demos across the breadth of ICI product portfolio.
Engage proactively with stakeholders inside and outside of Icertis to help build short-term and long-term product roadmaps for AI products that deliver a winning product portfolio across customer segments, verticals, and business functions.
Champion the voice of the customer within the organization to ensure products meet customer expectations.
Build relationships and work closely with other product managers and engineering teams to provide and prioritize external requirements.
Participate in sales and marketing engagements to stay updated on customer feedback, bring new market perspectives, and promote Icertis products.
Support and participate in external events like trade shows, customer meetings, pre-sale demos, business events, and engagement with leading industry analysts.
Work closely with the Marketing team to build release themes, product strategy, and go-to-market plans.
Engage with and support the Senior Management team leaders as needed.
Domestic and international travel is required.
Skills:
12-15 years of Product Management experience.
Proven experience in Enterprise B2B and related ERP systems.
Strong experience in delivering high-class AI solutions in a fast-paced enterprise software environment delivered as SaaS.
Strong awareness of the latest developments in AI and machine learning, natural language processing, and data analytics.
Ability to identify potential opportunities to deliver business value, translate them into business requirements and finally into platform capabilities.
A strong track record of defining and delivering successful AI powered innovations with a data-driven and customer-centric approach.
Proficiency in driving hands-on labs as well as building and delivering compelling demos at various events.
Recent experience with Enterprise Software delivered as SaaS/Cloud is essential.
Top-notch written, presentation, and verbal communication skills.
Ability to build and defend business cases.
Bachelor's degree in Computer Science.
An MBA and/or experience in Management Consulting is preferred.
Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you require accommodation or special assistance to navigate our website or to complete your application, please send an e-mail to
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