Analytics Engineer - Payment Products

Creating a more diverse, equitable and inclusive Dojo Dojo’s over 150,000 customers mirror the variety of the UK High Street. The establishment of teams with diverse experiences that reflect the customer population we serve is crucial to building innovative products at Dojo. No matter who you are, as long as you are passionate about your work, have curiosity, perseverance, and a customer-centric approach, you have a place at Dojo. We strive to help everyone be their best during the recruitment process; if you need any additional assistance, please let us know. We're hiring an Analytics Engineer for a 12-month FTC within our Analytics Engineer chapter, with the wider Data function at Dojo. This specific role will be within the Payments Products tribe, whose objective is to revolutionize the payments industry. About The Tribe Mission: Provide a comprehensive payments ecosystem that enables our customers to understand and undertake all forms of payments. In this position, you'll significantly influence our data landscape. You'll contribute to the design, implementation, and continuous improvement of data from different sources, including operational systems, transactions, products, and user behaviour data. While closely collaborating with various stakeholders across all disciplines within the tribe - from Front & Back-end Engineers to Designers and Product Managers, your primary goal will be to create a sturdy structure that improves our insights, reports, and decision-making processes, thereby promoting cross-functional value across the entire tribe. If you're motivated by data and powered by curiosity, join our dedicated team that's reshaping the future of financial technology. What a typical day looks like: - You’ll work as part of a cross-functional product team, partnering with PMs and engineers to develop data products that inform the prioritization and planning of the product strategy. - Contribute to the development of products created by other data folks both inside and outside the tribe. Share best practices through design sessions and demos. - Provide hands-on support to the data requirements of the tribe using dbt, looker, and other tools to deliver scalable data products. - Work with both technical and non-technical stakeholders to complete projects, refine KPIs, and improve self-service solutions. - Cooperate with representatives from other departments such as Sales, Operations, Commercial, Marketing, and other tribes. - As you gain a deep understanding of one or more areas of the business, you’ll act as an expert mentor increasing data literacy within your product team and across the tribe. You’ll be improving performance through the use of data and technology. You’ll be raising the bar. What you’ll bring: - You’re an expert in SQL and data modelling. - You can deconstruct and explain complicated processes, requirements, and data pipelines to both technical and non-technical stakeholders. - You know how to shape requirements, work productively, communicate with your stakeholders, and organize resources. - You can comprehend and manipulate large datasets, combining data from various sources to achieve desired results. - You can use data visualization tools to convey insights and drive actionable decisions. - You can effectively communicate within a team and engage with non-technical stakeholders to understand needs. - You have a keen eye for detail and high standards in your work. - You can operate efficiently in an agile and fast-paced environment. Ideally, you will also have experience with: - Looker platform administration - MPPs, particularly BigQuery and Snowflake - dbt for transformation - Cloud services and infrastructure, particularly Google Cloud Platform - A scripting language such as Python - You’re comfortable working in an agile environment About Dojo We introduced Dojo in 2019 to alleviate the difficulties faced by UK business owners. Since then, we have seen remarkable growth as a burgeoning fintech, welcoming over 150,000 customers and expanding the Dojo team to more than 1,000 employees across five locations. Meanwhile, we have launched Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly called WalkUp, which is appreciated by 1,000 restaurants and 750,000 diners. Today, we work to empower businesses to thrive in the Experience Economy, developing tools and technology that transform transactions into meaningful relationships. For our business customers, this means fast funding, rapid payments, smart integrations, efficient virtual queues & bookings – all with immediate insight across the board. For diners, it means getting a seat at their favourite restaurants with just a few taps on the Dojo app. Each Dojo product is designed to resolve real customer pain points by our dedicated teams in London, Bristol, Hull, and Belfast. Our values At Dojo, we’re curious. We have an insatiable desire to learn and innovate. We are also relentless. We persevere even when it would be easier to admit defeat. However, without our customers, we would be nothing, and they are the driving force behind everything we do. From the very beginning, Dojo was built on actual customer pain points, and everyone at Dojo is customer-obsessed. Our way of working Dojo has adopted a series of shared principles aimed at increasing in-person collaboration and emphasising our 'Customer First' values. We encourage our employees to meet face-to-face rather than holding virtual meetings, and our approach to communication is primarily asynchronous. Unlike most organizations, we intentionally avoid rule-based strategies, and each team is empowered to make the arrangements that best suit their success. The solution to any scenario that tests these principles is: We trust you to use your judgement responsibly, in the best interest of our customers. Find out more about our benefits and what it's like to work at Dojo at dojo.careers. Learn more about Life at Dojo on LinkedIn and Instagram. #LI-Hybrid