Job Opportunity: Data Management Manager at DXC Technology

Job Description:
Join DXC Technology (NYSE:DXC) where brilliant minds embrace change and seize career opportunities while amplifying customer success. Our team is the heartbeat of our business. We support each other globally and locally to deliver excellence to our customers and colleagues. Operating in over 70 countries, we speak multiple languages and collaborate with over 6,000 customers across almost every continent. Utilizing the power of technology, we deliver mission-critical IT services that propel the world forward. Discover more at .

Position Overview: Data Management Manager

As a Data Management Manager, you will:

• Have a minimum of two (2) years of relevant field experience.
• Be customer-oriented, enthusiastic, assertive, and capable of taking charge of customer engagement and problem resolution.
• Possess self-management skills.
• Be a team player with excellent customer service, telecommunication, oral, and written skills.
• Exhibit strong communication and time management abilities.
• Have a deep understanding of Service Desk processes and procedures.

Responsibilities:

The Data Management Manager will:

• Coordinate with all relevant personnel from in-house or third parties.
• Gather and combine all logs and data relevant to the IT Service Desk.
• Present data and logs to stakeholders in an understandable format for laypersons.
• Adhere to all DXC Policies & Procedures, including Security and the Standard of Business Conduct (SOBC).

Core Competency Requirements:

• Experience with ServiceNow or other Knowledge Bases.
• Process documentation expertise.
• Solid understanding of the business of their Service Delivery Unit/site.
• Strong coordination, presentation, and documentation skills.
• Proficiency in MS Office applications.
• Excellent command of English, both written and spoken.

Ethics and Compliance:

• Standard of Business Conduct (SOBC): Maintain honesty, courtesy, and fairness in dealings with customers, suppliers, and competitors. Avoid activities that could negatively impact yourself or DXC.
• Records Management: Ensure confidentiality of all DXC confidential information including support processes, technical information, personnel, and financial records.
• Global Security: Conduct business ensuring workforce and workplace security, adhering to DXC Security Policies.
• IT Security: Protect DXC's brand, reputation, IT infrastructure, and digital information by complying with the DXC Information Security Policy.

Our Culture and Benefits:

DXC is devoted to creating better futures for our customers, colleagues, environment, and communities. Our “people first” philosophy offers competitive remuneration, comprehensive benefits, and career growth opportunities. Benefits include:

• Extensive resources for onboarding and continuous development, including DXC University.
• DXC Recognition platform for real-time rewards and recognition.
• Referral bonuses for bringing new talent to DXC.
• Flexible leave options, including purchased leave.
• Volunteer days for charitable and emergency services.
• Employee Assistance Program for well-being support.

How to Apply:

If you’re excited about a culture that promotes innovation, performance rewards, and idea encouragement, click the "Apply Now" button to submit your resume. We ensure a thorough, fair, and enjoyable hiring process where you can showcase your best self. As a virtual-first company, interviews and onboarding are conducted online.

Equal Opportunity Employer:

DXC is proud to be an equal opportunity employer. We welcome submissions from diverse backgrounds and celebrate our diversity as it gives us our edge. Our inclusive culture supports growth for our people and company. We provide reasonable accommodation for qualified individuals with physical and mental disabilities.

Recruitment Fraud Warning:

Beware of recruitment fraud schemes offering fictitious job opportunities. DXC never requests money or personal information from applicants via social media networks. Learn more