Join AGCO as a Business Analyst Customer Support in Pune

Are you passionate about solving the world's most pressing challenges? At AGCO, we're dedicated to addressing critical issues such as feeding the growing global population and combating climate change. Be a part of our solution-driven team and make a significant impact.

About the Role

We are looking for a talented Business Analyst Customer Support to join our team in Pune. This role is perfect for a skilled data analyst and machine learning specialist who excels in transforming raw data into actionable insights and predictive models. You'll be crucial in executing advanced data science and analytics initiatives for our Global Customer Support team.

Your Responsibilities

Data Analysis and Modeling

• Analyze large and diverse data sets to identify patterns, trends, and opportunities.
• Lead discussions and assess the feasibility of AI/ML solutions for business processes and outcomes.
• Develop and implement predictive models using ML and DL algorithms.
• Collaborate with cross-functional teams to translate business requirements into data-driven solutions.

Machine Learning and Predictive Analytics

• Apply ML techniques (regression, classification, clustering, etc.) to solve business problems in areas such as marketing, customer analytics, and pricing.
• Leverage ML frameworks for exploratory analysis, descriptive analysis, model deployment, model tuning, and deployment.
• Monitor machine learning models in production for model drift and data drift on Cloud Infrastructure (AWS, Databricks).

Data Engineering

• Design, build, and maintain data pipelines as a data engineer.
• Utilize Python libraries (e.g., Pandas, NumPy, Scikit-learn) for data processing.
• Ensure data quality, reliability, and scalability.
• Optimize data storage and retrieval processes.

Data Visualization

• Create reports, dashboards, and scorecards to make analytical insights easily consumable for the business.
• Use storytelling to explain business insights to stakeholders.
• Build wireframes and mock-ups of dashboards and reports as needed.
• Maintain enterprise visualization standards and best practices.

Your Experience and Qualifications

• Full-time Bachelor's Degree. Preferred: Master's degree in computer engineering, Computer Applications, or equivalent business/domain experience.
• Minimum 5+ years of professional experience in the Data Analytics field.
• Extensive experience (5+ years) with AI/ML projects in Automotive and/or FMCG, B2C organizations.
• Proficiency (5+ years) in analytical software/language skills (Python, R, SQL, SAS).
• 2+ years of experience with AI-centric libraries like Tensorflow, Keras, and Pytorch.
• 2+ years of experience with distributed big data processing frameworks (Spark, Hadoop).
• Experience (5+ years) with Cloud Technologies (AWS, GCP, or Azure).
• At least one certification in AWS Cloud Engineering or AWS Data Services.

Your Benefits

• Global Diversity: Experience diverse cultures, brands, and perspectives.
• Enterprising Spirit: Every role adds value, driving your growth and potential.
• Positive Impact: Join us in making a tangible difference in the world.
• Innovative Technologies: Work with cutting-edge technology in a global team setting.
• Comprehensive Benefits: Health care, wellness plans, and flexible work options.

At AGCO, we embrace inclusivity and recognize the innovation driven by a diverse workforce. Our recruitment efforts focus on building a team rich in experiences, backgrounds, cultures, and perspectives.

Bring agriculture into the future with us—

Please note: This job posting is not exhaustive and may change at any time with or without notice.

AGCO is proud to be an Equal Opportunity Employer.

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