Business Process Data Analyst (12 Month – Maternity Cover)

Salary & Benefits: Salary £38,916 - £48,645 per annum, dependent on experience. Enjoy an annual bonus, an attractive pension scheme (up to 10% company contribution), life assurance cover of 4 times pensionable salary, and 25 days of annual leave plus bank holidays and a wellness day. We offer extensive development opportunities in line with our Data Analyst progression plan. Additionally, we provide a flexible benefits package including health cash plan, critical illness insurance, dental insurance, life assurance flex and partner cover. Employees also benefit from retail savings schemes, online GP services, cycle-to-work schemes, and gym membership discounts, among others.

Location:

Bradford, Buttershaw / Hybrid Working

Work Type:

12-Month fixed term, 37 hours per week, Monday – Friday

We are thrilled to offer an exciting opportunity for a Business Process Data Analyst to join Yorkshire Water. Are you ready to contribute to our team's success and help us provide exceptional service to our customers?

About Us:

Yorkshire Water ensures that over 5.4 million people and annual visitors in the Yorkshire region receive reliable water services. Beyond delivering clean and safe drinking water, we handle wastewater and are committed to protecting the environment and enhancing community well-being. With new environmental legislation, record investments, and evolving customer expectations, this is a pivotal time to explore opportunities within the water industry.

Role Responsibilities:

• Act as the department's point of contact for acquiring consistent performance metrics and data across all Water Distribution teams and processes.
• Define key performance measures in alignment with operational processes and objectives, collaborating with Water Distribution managers and leaders at all levels.
• Develop management information (MI) dashboards in Microsoft Power BI for clear performance visibility across all Water Distribution teams.
• Transform data into actionable information through ongoing analysis to understand performance drivers, root causes, and continuous improvement opportunities.
• Address ad-hoc MI/Data/Reports requests to support business cases and change delivery.
• Collaborate with CI Analysts to identify, analyze, implement, and track progress of improvement opportunities.

Required Skills & Qualifications:

• Proven experience in building reports and dashboards using Microsoft Power BI and Excel, including data collation from multiple sources.
• Strong ability to interpret and analyze large data volumes.
• Capability to present MI in formal reports and management meetings.
• Exceptional numerical, analytical, and problem-solving skills, with clarity in data presentation.
• Outstanding IT skills, particularly in Microsoft Office applications.
• Excellent communication skills and the ability to interact with colleagues at all levels, including senior leaders and directors.
• Skill in establishing and maintaining effective working relationships internally and externally.
• Independence and teamwork skills, capable of working under tight deadlines and managing multiple projects simultaneously.

If you are an experienced Business Process Data Analyst ready to help us deliver exceptional customer service while safeguarding the environment, apply today to explore a career with Yorkshire Water.

We are dedicated to creating a diverse and inclusive environment that mirrors the communities we serve. We welcome candidates from all backgrounds to apply.

Successful candidates will undergo pre-employment checks including a Basic Disclosure Check through a Third Party Company before employment. Certain roles may also require security vetting for Counter Terrorist or Security Clearance.

Join Yorkshire Water: Apply now and ensure your application is submitted promptly, as Kelda Group reserves the right to close this position early if necessary.

Company: Yorkshire Water
Job Title: Business Process & Data Analyst