Client Data Analyst Position at Livingston International

Company Overview: Join Livingston International, the premier customs broker in Canada and a top three entry filer in the U.S. We specialize in customs brokerage, consulting and compliance, and freight forwarding services, operating in over 90 strategic locations across North America, Europe, and Asia. As experts in navigating the dynamic domain of international trade, we are seeking talented individuals to enhance our team and drive our core business operations to new heights.

Job Type: Full-Time

Location: NY Tonawanda - US041, HomeOffice Michigan, HomeOffice New York

Job Summary for Client Data Analyst

Livingston International is looking to hire a detailed-oriented Client Data Analyst to join our Brokerage Client Maintenance team. This role is pivotal in ensuring compliance with regulations and maintaining precise records of client information within our systems.

The ideal candidate will excel in creating, modifying, and inputting information for new and existing clients, ensuring high-quality customer service and data integrity.

This full-time position offers a remote work setup and operates during the day shift, Monday to Friday.

Key Duties and Responsibilities:

• Set-up and validation of new client accounts in our CRM system, following Customs regulations.
• Maintenance of customer account data, including updates to names, addresses, billing details, and rates.
• Collaborate with various teams within Livingston to support and resolve data-related issues.
• Ensure the integrity and availability of high-quality data within stipulated timelines.
• Perform additional duties as prioritized and assigned by management.

Knowledge and Skills Required:

• Exceptional customer service orientation.
• Strong written, verbal, and listening skills.
• Proven ability to work independently and manage time effectively.
• Keen attention to detail with high accuracy in data handling.
• Professional demeanor and strong business acumen.
• Tech proficiency, preferably with experience in Salesforce.com.

Experience and Education:

• Work Experience: Minimum of 3 years related experience.
• Education: High school/GED or equivalent required.

Commitment to Inclusivity:

Livingston International values diversity and is dedicated to fostering an inclusive workplace where all employees are treated with respect and dignity. We offer equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Additionally, accommodations are available on request for candidates taking part in all aspects of the selection process.

If you are driven by excellence and want to be a part of a dynamic team, consider applying for the Client Data Analyst role with Livingston International. Take this opportunity to grow your career in a supportive and progressive environment.