Customer Data Analyst with Spanish

Job expired!

Join Michelin as a Customer Data Analyst with Spanish in Bucharest

Michelin, a global leader in tire manufacturing, is hiring a Customer Data Analyst with Spanish. This role is based in our Corporate Business Services center in Bucharest, where over 800 colleagues deliver excellence in various fields such as Purchasing, Finance, Logistics, Order to Cash, Personnel, and Service Management.

Your Key Responsibilities:

  • Customer Account Management: Ensure the correct and timely setup, modification, and cancellation of customer accounts, collaborating with the Sales Department to process accurate CarForms.
  • Analysis: Investigate and analyze suspicious clients within the set timeframe.
  • Audits and Traceability: Participate in both internal and external audits, ensuring traceability and compliance, and implementing action plans as required.

What We’re Looking For:

  • Fluency in English and Spanish (minimum B2 level both spoken and written)
  • Strong knowledge of Microsoft Excel
  • Attention to detail and ability to work with numbers
  • Adaptability and eagerness to learn new processes
  • A team-oriented and customer-focused attitude
  • Proactive initiative

What You'll Do:

  • Collaborate with the Sales Department to process accurate CarForms
  • Propose solutions to enhance process efficiency
  • Conduct internal control processes to protect against fraud risk
  • Check and verify suspicious clients in the Trade Automation process (Embargo)
  • Ensure activities are in line with legal, tax, and accounting standards

Benefits of Joining Michelin:

  • Flexible work schedule and home-office options
  • Customizable benefits package - gym access, medical and dental services, private retirement pension, cultural activity vouchers, and more
  • Private medical subscription and life insurance
  • Lunch vouchers and discounts
  • Deduction of vacation and public transport costs

Our Recruitment Process:

  1. Submit your application - our recruiters will review your profile.
  2. Initial phone call to get to know each other.
  3. Assessment of your language skills and competencies.
  4. Face-to-face or online interview with a recruiter and the hiring manager.
  5. If successful, we will extend an offer.

LET’S INSPIRE MOTION FOR LIFE

At Michelin, we believe that success and ideas stem from collective intelligence. Our teams are the source of our purposeful and sustainable innovations. This is why we focus on developing and enhancing our employees' strengths, ensuring a tailored professional journey across units and countries.

Our goal is to cultivate a spirit of unlimited innovation by constantly questioning the status quo and improving our processes. We are optimistic about overcoming the challenges of tomorrow. This is our mission as an employer: to inspire innovation in all of us and build a better life in motion for everyone.

Join Michelin, an industry leader dedicated to sustainable mobility solutions through the production, distribution, and marketing of tires and innovative business support services. With over 4500 employees in Romania, including three factories and a commercial network, we are committed to enriching mobility and driving progress.

#LI-Hybrid

Additional Information:

Company Name: Michelin
Job Title: Customer Data Analyst with Spanish