Join Our Home as a Customer Data Specialist

At Our Home, we are committed to data excellence. We are seeking a passionate Customer Data Specialist to strengthen our data analysis and review processes. The position involves analyzing proposed changes and new additions to our Customer and Vendor Master Data, ensuring accuracy, and compliance with company policies.

Key Responsibilities

Review and Analyze Data Changes

• Evaluate proposed changes to customer and vendor master data.
• Ensure data accuracy and compliance with company policies.
• Collaborate with relevant stakeholders to validate data updates.

Create and Maintain NetSuite Global Master Data

• Manage customer and vendor data in NetSuite.
• Maintain accurate records related to customer hierarchy and pricing.
• Ensure data consistency across different areas within NetSuite.

Support Training and Communication

• Train internal associates on functional master data standards, definitions, processes, policies, and tools.
• Own and maintain the customer/vendor data dictionary.
• Foster understanding of data management best practices.

Investigate Customer Accounts

• Research Ship To, Sold To, and Billing/Payer structures in NetSuite to enrich/update records.
• Understand the Partnership functionality of customer accounts.
• Collaborate with other departments to address data-related inquiries.

Collaborate with the Master Data Manager

• Work closely with the Master Data Manager to enhance data quality.
• Implement industry best practices for data enrichment.
• Explore innovative ways to improve customer and vendor data.

Ensure Data Consistency and Integrity

• Coordinate master data requirements across teams.
• Implement data quality checks.
• Maintain data integrity throughout the organization.

Requirements

• 2+ years of experience in Master Data management/governance, preferably in customer/vendor data.
• Proficiency in Microsoft Excel, including VLOOKUP, Pivot Tables, XLOOKUP, SUMIFS, and other intermediate functions.
• Excellent research and follow-up skills.
• Experience in a fast-paced growth environment with an appropriate balance of urgency and quality.
• Strong interpersonal, problem-solving, and analytical skills.
• Effective verbal and written communication abilities.
• Consistent application of policies and standards.
• Extremely strong organizational skills and the ability to manage multiple high-priority projects simultaneously.
• Ownership mindset and consistent delivery on commitments.
• Willingness to challenge existing processes to maximize resources and enhance success.
• Strong teamwork approach and the ability to influence project outcomes.
• NetSuite ERP experience preferred.
• Experience with MDM or other master data-related systems (CRM, PIM, DAM, etc.) preferred.
• SQL and/or Power BI experience is a plus.

Benefits

• Health Care Plan (Medical, Dental, Vision & Life)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)

Company Name: Our Home

Job Title: Customer Data Specialist