Join Our Innovative Team as a Data Engineer at Kustomer

About Kustomer

Kustomer is a cutting-edge conversational CRM platform that elevates customer experiences. Featuring AI, Automation, and a unified data platform, Kustomer is chosen by top brands such as Ring, Glovo, and Priceline to create impactful customer interactions. Founded in 2015, and boasting over $260M in funding, Kustomer operates with precision and innovation, continuously advancing how businesses and customers communicate worldwide.

About the Role

As a Data Engineer at Kustomer, you'll play a pivotal role in advancing our platform by driving enhancements in data architecture and optimizing data ingestion processes. With a profound impact on our data-driven products, your efforts will contribute to superior strategic decisions and global growth.

What You’ll Do

Data Engineering: Improve classification, ingestion, and reconciliation of data. Enhance ETL processes and manage the integration of diverse data sets using a modern data stack.

Data Analysis/Business Intelligence: Analyze extensive datasets to identify actionable insights, collaborating closely with stakeholders to integrate and visualize data effectively.

Data Debugging: Troubleshoot data-related issues, ensuring integrity and accessibility while upholding stringent privacy and security standards.

Production Support: Oversee our data pipelines, respond to queries, and resolve issues, providing continuous data access and quality.

Best Practices: Lead reviews and educational initiatives in data architecture, system design, and scalability efforts to maintain optimal data practices across Kustomer.

Our Tech Stack

MongoDB, Redis, BigQuery, Elasticsearch, DynamoDB, AWS, GCP, and more. Leveraging modern languages and tools such as JavaScript/TypeScript, Python, Go, and observability platforms like Datadog and ELK.

Minimum Requirements

Applicants should have at least a Bachelor's degree in Computer Science or a similar field, with 5+ years experience in data engineering encompassing MongoDB, Redis, BigQuery, and cloud solutions in GCP and AWS. Expertise in SQL, data privacy, and SRE tools is essential.

Nice To Have

Additional qualifications include certifications in cloud or database technologies, proficiency in JavaScript/Node.js, Python, Go, and knowledge in Big Data management, Elasticsearch, and HIPAA Compliance.

Benefits at Kustomer

Competitive salaries, stock options, comprehensive healthcare, 401K, tech reimbursements, and generous vacation policies are just the start. Join us and be part of a thriving company that values your growth and well-being.

Diversity & Inclusion

Kustomer is dedicated to fostering an inclusive workplace where diverse backgrounds and perspectives steer innovation and success. We are proud to be an equal opportunity employer.

Disclaimer: Kustomer communicates only through official channels and never requests payment from candidates.

Ready to redefine customer engagement? Apply now to become a Data Engineer at Kustomer and propel your career into the future.