About Company

Welcome to Kustomer

Kustomer is the leading customer service CRM platform that integrates AI-powered solutions, a unified customer view, and robust communication tools to deliver faster, richer experiences for businesses and their customers. Pioneering the new standard of customer interaction, Kustomer helps businesses manage and optimize their customer engagement across various channels, offering unparalleled functionality and scalability.

Embrace the Power of AI and Data

With Kustomer’s seamless integration of AI capabilities, companies can harness intelligent insights for proactive customer service. The platform’s tools such as KIQ Customer Assist and KIQ Agent Assist empower agents with real-time support, helping to resolve customer issues with enhanced efficiency and accuracy.

All-in-One Customer Service Solution

Kustomer stands out by offering a centralized platform for customer communications, where conversations, tickets, data, orders, and essential customer information reside. This integration enables businesses to provide a personalized customer experience, accelerating service processes, and boosting customer satisfaction.

Trusted by Leading Brands

Billions of customer interactions for globally recognized brands like Amazon, American Express, and Priceline are managed efficiently using Kustomer, garnering trust and credibility in diverse industries.

Why Choose Kustomer?

• Enhanced Efficiency: Automated workflows and AI-driven suggestions reduce handle times and increase productivity.
• Unified Customer View: Access comprehensive customer histories and data from a single interface, enabling personalized interactions.
• Scalable Communications: Seamlessly manage and escalate issues across all digital channels from one platform.

Explore Kustomer’s innovative features by requesting a demo or visit our website to learn more about how we can help transform your customer service into a strategic advantage.