Data Operations Analyst - GTM Territory & Insights

Join Qualtrics, where we craft software that the world’s leading brands use to deliver extraordinary frontline experiences, create high-performing teams, and design products people love. More than just a platform, we are the pioneers and custodians of the Experience Management category, servicing over 18,000 clients globally. Building this category demands grit, determination, and a desire to challenge the norms—but fundamentally, it requires cohesive, high-functioning teams dedicated to serving our customers.

As part of our team, you’ll join a dynamic group empowered to set ambitious goals and swiftly achieve them. Strategic risks are encouraged, and complex problems are resolved collaboratively. Growth opportunities at Qualtrics don’t just come by—they find you. Whether in retail, government, or healthcare, our mission is to bring humanity, connection, and empathy back to business. Join our global team of over 6,000 who think that’s work worth doing.

About the Role

The Qualtrics GTM Territory & Insights team is seeking a Data Operations Analyst to join our new CDMX team. This role is pivotal in maintaining an exceptional level of data quality within our global go-to-market data sources, facilitating revenue operations, and providing valuable insights to our field teams.

Key Responsibilities

• Maintain and enhance data operations, data quality, and standard reporting across global go-to-market systems and pipelines.
• Create queries, views, and reports; manage operational mappings and logic; and execute regular data maintenance and governance processes.
• Respond to analysis, updates, and support requests from field teams.
• Proactively monitor, identify, and resolve data quality issues through audits and root cause analysis.
• Own a specific area of go-to-market data operations, managing projects from start to finish with high quality and impact.

Success Criteria

• Strong technical, analytical, and data-oriented skills with a great eye for troubleshooting and problem-solving.
• Excellent organizational skills with the ability to multitask, prioritize, and manage time efficiently.
• Ability to understand and apply complex rules effectively, and communicate with global stakeholders.
• Proactive and quick learner, able to understand expected outcomes and work towards them independently.

Growth Opportunities

• Enhance technical skills across technologies and systems (SQL, Redshift, ETL tools, SFDC, etc).
• Develop expertise in data management and architecture.
• Learn how global sales, customer success, and marketing teams operate, while improving the data, systems, and insights that drive growth.
• Opportunity to help build a team and function from the ground up.

Preferred Qualifications

• 2-7 years of experience in SQL, Excel, and visual reporting tools such as Tableau.
• Experience with sales operations, CRM systems (e.g., salesforce.com or SAP C4C), or sales planning processes is a plus.
• Ability to manage ambiguity in a fast-paced growth environment and communicate effectively to a global audience.
• Degree from a top-tier university with a quantitative or systems focus (e.g., information systems, computer science, STEM, business analytics, finance, data science).

About Our Team

The GTM Planning & Insights team plays a critical role in managing the operating rhythm of our global go-to-market field teams. This includes responsibilities such as territory planning, quota setting, pipeline and capacity health, customer health, performance management, and customer journey analytics. For those seeking a new high-impact challenge, we encourage you to apply.

Perks and Benefits

• Work-life integration is vital to us, with frequent office events, team outings, and happy hours.
• Wellness reimbursement up to MXN 6,250 per quarter for various wellness activities.
• Allowances for meals, transportation, groceries, and more.
• Creative office design aimed at fostering innovation.
• We share Qualtrics' success as part of the compensation for all employees.

Qualtrics Hybrid Work Model

Our hybrid work model is elegantly simple: we gather in the office three days a