Data Science Manager - Logistics, Rider (all genders)

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Join Our Team: Senior Manager, Data Science (all genders) at Delivery Hero

Company Overview

Welcome to Delivery Hero, the world’s premier local delivery platform. Our mission is simple yet impactful: to deliver an exceptional experience, quickly, easily, and right to your door. Operating in over 70+ countries, we are fueled by cutting-edge technology and driven by passionate people. As one of Europe’s most formidable tech platforms, we empower ambitious talent to create meaningful solutions within our ecosystem. At Delivery Hero, we innovate, act swiftly, and adapt. No matter your background or beliefs, we build, deliver, and lead together.

Job Summary

We are seeking a dynamic (Senior) Manager of Data Science (all genders) to head rider-centric modeling in our logistics division. Data Science is crucial to our operations, driving everything from customer acquisition and retention to demand forecasting, staffing, route estimation, payments, and fraud prevention. In this impactful role, you will steer initiatives to balance supply and demand, enhance fleet performance, create seamless user experiences, and optimize costs globally.

Key Responsibilities

  • Lead a team of data scientists to develop and deploy algorithms aimed at optimizing rider logistics operations including demand forecasting, staffing, behavioral models, route planning, and payments.
  • Establish a long-term vision, strategy, and roadmap to stay competitive and prepared for future challenges.
  • Collaborate closely with cross-functional teams including product, engineering, and operations to address key business challenges with data-driven solutions that improve rider experience and operational efficiency.
  • Own and refine the Data Science practices, processes, standards, and culture for Rider logistics, ensuring agility and adaptability.
  • Grow and scale teams to produce high-quality work sustainably, fostering personal growth, learning, and a positive work environment.
  • Stay current with advancements in data science and machine learning, incorporating new techniques and technologies to enhance our models' effectiveness and scalability.

Qualifications

  • 5+ years of experience in building data science products, with at least 2+ years in a managerial or leadership role.
  • Strong expertise in machine learning and statistical analysis, with rigorous methodological and model validation practices.
  • Proven track record in delivering production models across various domains such as Time Series, Bayesian Models, Reinforcement Learning, Operations and Optimization, or Fraud.
  • Experience working with petabyte-scale data for feature engineering and machine learning models.
  • Proficient in Python and SQL, with familiarity in cloud platforms such as AWS or GCP, and MLOps tools like Metaflow or Kubeflow.
  • Excellent communication and presentation skills, capable of translating statistical findings into actionable business insights, and working effectively across multiple teams.
  • Experience designing complex experiments to isolate the impact of system changes.

Additional Information

At Delivery Hero, we prioritize your well-being and happiness. Join us at our beautiful Berlin campus 2 days a week as part of our hybrid working model. Enjoy 27 days of holiday, with additional days added in your 2nd and 3rd years of service.

We support your physical and mental health with programs such as Health Checkups, Meditation, Yoga, and Gym & Bicycle Subsidies. Financial perks include Employee Share Purchase Plans, Sabbatical Bank, Public Transportation Ticket Discounts, Life & Accident Insurance, and Corporate Pension Plans.

We invest in your professional growth with a €1,000 Educational Budget, Language Courses, and Parental Support. Relish our diverse food benefits including Digital Meal Vouchers, Food Vouchers, an Online Canteen, and Corporate Discounts.

At Delivery Hero, diversity and inclusion are key to our success. We embrace all racial identities, religious beliefs, national origins, gender identities and expressions, sexual orientations, ages, marital statuses, disability statuses, or any other unique attributes. We value your individuality as much as your talent.

Company Name: Delivery Hero

Job Title: Data Science Manager - Logistics, Rider (all genders)