EDI Data Specialist

EDI Data Specialist Job Opportunity at Brown & Brown Insurance

At Brown & Brown Insurance, our culture thrives on meritocracy, rewarding self-starters and dedicated individuals who prioritize our customers’ needs. It’s an exciting time to join our company as we experience significant growth in North America and internationally. Join us in building a world-class team that drives future success.

About the Role: EDI Data Specialist

We are seeking an EDI Data Specialist to be a pivotal team member of our National Employee Benefits Technology (EBTech) Department. This department leverages various software tools to assist our valued clients with health care reform compliance, automated benefits enrollment, and other automation needs. As a Data/EDI Specialist, your responsibilities will include:

• Collaborating with customers to oversee various software implementation tasks, including data analysis, EDI configuration, testing, training, and project presentations.
• Auditing and uploading data for complex website implementations for new and existing customers.
• Creating and configuring EDI files using third-party software in line with established SOPs and best practices.
• Building and maintaining successful relationships with customers, vendors, and carriers to improve customer retention.
• Providing daily support to assigned customers and serving as an indirect resource through teammate development.
• Maintaining up-to-date knowledge of health and benefits products and appropriately configuring and testing software tools.
• Responding proactively to customer support questions and conducting root cause analyses.
• Adhering to department guidelines, policies, procedures, and pursuing professional development and continuing education.
• Training and mentoring Analysts and Senior Analysts.
• Engaging in training to stay informed on industry developments, new products, legislation, coverages, and technology.
• Undertaking personal and professional growth opportunities.

Who We're Looking For

We seek passionate team players who excel in a collaborative environment, value customer relationships, professionalism, and trust. Ideal candidates are solutions-oriented, results-driven, and ready to set and achieve ambitious goals.

Qualifications and Experience

To succeed in this role, you will need:

• An Associate’s or Bachelor’s degree, or equivalent work experience.
• 2-5 years of relevant software implementation experience.
• Proficiency with MS Office Suite and the ability to learn new concepts quickly.
• Experience working with personal computer database applications.
• Exceptional telephone demeanor and a professional approach to problem-solving.
• The ability to maintain a high level of confidentiality.

Preferred Qualifications

• 2-4 years of office experience, preferably in the insurance, human resources, or financial sectors.
• 1-2 years of experience in employee data file manipulation and EDI file development.
• Experience with payroll deduction feeds is a plus.
• The ability to obtain licensure in Life and Health Insurance.

What We Offer

Brown & Brown Insurance offers excellent growth opportunities, competitive pay, and a comprehensive benefits package, including:

• Paid Time Off (PTO)
• Health, dental, vision, and 401(k) plans
• Employee Stock Purchase Plan
• Tuition Reimbursement and Student Loan Repayment Assistance
• Mental Health Resources

We are an Equal Opportunity Employer, celebrating diverse team members and encouraging diverse applicants.

Ready to Apply?

Join Brown & Brown Insurance as an EDI Data Specialist and contribute to our mission of growth and excellence. Apply today to become part of our dynamic team!