Join Our Team as an Executive, CRM & Data Analytic

Roles and Responsibilities

• CRM Marketing Automation: Assist in developing and implementing CRM marketing strategies that involve automation, journeys, and processes to boost business efficiency.
• Data Analysis: Use CRM tools to analyze customer databases, extract insights, collaborate with cross-functional teams to execute recommendations, and maintain data integrity as per internal policies.
• Campaign Management: Support lead assignments, manage sales team follow-ups, and generate analytical reports on CRM campaign results to drive strategies.
• Customer Interaction Strategy: Work on customer segmentation for tailored marketing campaigns, and craft customer journeys using SFMC, including eDM blasts and targeted database extraction.
• Operational Support: Handle day-to-day tasks including sales team lead assignments, customer account creation, and campaign tagging. Aid in event organization from invitations to registrations.

Job Requirements

• Educational Background: Diploma/Degree in Marketing, CRM, or Business Administration.
• Experience: 1-2 years in a Marketing or CRM related role.
• Technical Skills: Proficiency in CRM principles, customer journey planning, and data visualization tools like Salesforce, SFMC, GDMS, or Tableau.
• Professional Skills: Detail-oriented, capable of multitasking in high-pressure environments, initiative in leading projects, eagerness to learn new skills, and a people-centric approach.
• Technical Comfort: Understanding of the technical aspects of CRM such as API integration.

Working Hours and Location

• Schedule: 5-day work week.
• Location: Alexandra.

What We Offer

• Competitive Remuneration: Expect a highly competitive salary and a comprehensive range of benefits.

Application Process

We regret that only shortlisted candidates will be contacted.

Contact Information

• Company: People Profilers Pte Ltd
• Phone: 6950 9753
• EA Registration Number: R1111375
• EA Licence Number: 02C4944
• EA Personnel: Lee Hui En Ashley