Join Synechron: Transform Business with Digital Innovation

At Synechron, we harness the power of digital to revolutionize businesses. Our global consulting firm merges creativity and cutting-edge technology to provide top-tier digital solutions. Spanning across Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, Synechron's expertise caters to leading financial services and technology firms. Through our FinLabs, we drive modernization with innovations in Artificial Intelligence, Blockchain, Data Science models, Digital Underwriting, mobile-first applications, and more. Recognized over the past 20+ years with multiple employer awards, we boast a global workforce of over 14,000 professionals across 52 offices in 20 countries.

Exciting Opportunity: Gen AI Developer

Your Challenge

We are in search of a Gen AI Developer with 6-10 years of experience to become a pivotal member of our team.

Role and Responsibilities

• Develop and fine-tune NLP/NLU models, including transformer-based models like BERT and GPT, for language understanding tasks such as language generation, sentiment analysis, and entity recognition.
• Design and implement generative AI models using LLMs for text generation and understanding.
• Preprocess and curate text data, including text cleaning, tokenization, and data augmentation, to prepare it for training NLP/NLU models.
• Innovate and implement cutting-edge algorithms to enhance the performance, accuracy, and efficiency of NLP/NLU models.
• Evaluate model performance using relevant NLP metrics and optimize models for real-world applications.
• Stay abreast of the latest developments in Generative AI, specifically in NLP/NLU research, and apply new techniques to improve our solutions.

Requirements

The ideal candidate should possess:

• Strong Gen AI skills with a Python background and IVR, Contact Center Solutions familiarity.
• Expertise in NLP/NLU with a focus on deep learning models and open-source LLMs such as Llama 2 and Falcon.
• Proficiency in programming languages like Python and experience with NLP libraries/frameworks such as SpaCy, NLTK, and Hugging Face Transformers, as well as Generative AI and LLM frameworks.
• Experience with cloud computing platforms for model training and deployment.
• Familiarity with tools like Langchain, Embedchain, and Vector Database (Pinecone, FAISS, Milvus, ChromaDB, Vespa) for data processing and model development.
• Exceptional problem-solving skills, especially in complex language understanding and Generative AI projects.
• Experience designing control and sandboxing systems for AI research.
• Hands-on experience with PyTorch and TensorFlow.
• Direct engineering experience with high-performance, large-scale ML systems.
• MLOps experience and an appreciation of the end-to-end CI/CD process.
• Experience supporting fast-paced startup engineering teams.
• Experience maintaining or contributing to bug bounty and responsible disclosure programs.
• A reputation as a well-known contributor to open-source projects, with standardization methods for creating APIs, ML/Ops automation, and more.

Preferred Qualifications

• Research publications or notable contributions in NLP, NLU, and Generative AI fields.
• Experience with Conversational AI and Chatbots (Kore.ai, Botpress, Nuance).

What We Offer

We provide a highly competitive compensation and benefits package, including:

• The opportunity to work at a multinational organization with 52 offices in 20 countries.
• Company-provided laptop and mobile phone.
• 10 days of paid annual leave, plus sick leave and national holidays.
• Maternity and paternity leave plans.
• A comprehensive insurance plan covering medical, dental, vision, life insurance, and long/short-term disability (varies by region).
• Retirement savings plans.
• Higher education certification policy.
• Commuter benefits (varies by region).
• Extensive skill development, knowledge expansion, and personal development training opportunities.