Job Opportunity: Head of Data Quality and Engagement at Christie's

Christie's is committed to becoming a data-driven organization, recognizing that high-quality, actionable data is essential for our success. We are looking for a Head of Data Quality and Engagement to lead our efforts in maintaining superior data standards, driving adoption, and fostering a data-centric culture.

The Role

This role focuses on three key areas to support our data goals:

1. Data Quality Management

Key Responsibilities:

• Implement a Data Quality Scorecard program across core systems.
• Identify and correct system errors using SQL data quality validation.
• Develop a strategic framework for data governance, ensuring data availability, quality, and reliability.
• Launch internal surveys to benchmark and measure progress in data trust and system usability.
• Lead Data Quality Forums, engaging stakeholders to address data quality issues and align on priorities.
• Collaborate with the Data Protection Officer on data quality action plans.
• Track project plans and provide updates to key stakeholders.

2. Data Product Leadership

Key Responsibilities:

• Act as the business-facing lead for managing key data source systems (CRM, Target, Object Finder).
• Work closely with Christie’s Technology Group to influence and execute product strategy.
• Utilize UX/UI sessions to convert business needs into system enhancements and new data tools.
• Prioritize incremental implementation, operationalizing tools through pilots and deep dives.
• Manage end-to-end project processes, including design, production, testing, and adoption.
• Monitor product performance, defining success metrics, and offer optimization recommendations.

3. Data Engagement

Key Responsibilities:

• Conduct a gap analysis on data training and awareness, developing a training roadmap.
• Launch Data Champion Networks and Data Fluency programs to meet business needs.
• Partner with HR to map out data skills requirements, identifying training and tool access needs by role.
• Collaborate with business leaders to promote data stewardship and literacy.
• Establish KPIs to measure tools adoption and report progress to executive leadership.
• Maintain a repository of data training and tool manuals.

The Ideal Candidate

We are looking for someone with:

• A proven history of managing complex data and technology initiatives.
• Strong data management skills with experience in leading global projects.
• Proficiency in SQL, APIs, and other data extraction methods.
• Experience with Tableau/Power BI or similar reporting tools.
• Familiarity with data architecture and cloud warehousing.
• Knowledge of UX/UI principles for driving strategic roadmaps.
• Excellent communication and stakeholder management skills.
• A dynamic and proactive problem-solving approach.
• Ability to work autonomously and manage complex stakeholder relationships remotely.

Closing date: 30th June

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Company: Christie's

Job Title: Head of Data Quality and Engagement