Join Our Team as a Manager - SAP Business AI Customer Services

Unleash Your Potential with SAP

SAP innovations support over 400,000 customers worldwide to collaborate more efficiently and utilize business insights more effectively. Leading in enterprise resource planning (ERP) software, SAP has evolved into a market leader in end-to-end business application software and services, covering databases, analytics, intelligent technologies, and experience management. Now a cloud company with 200 million users and over 100,000 employees globally, we are purpose-driven and focused on the future. Our collaborative team ethic and commitment to personal development ensure every challenge gets the solution it deserves.

Join SAP, and bring out your best.

Role Overview: Manager for SAP Business AI Customer Services

The Manager for SAP Business AI Customer Services is an esteemed member of SAP's central AI Unit. In this dynamic role, you will:

• Collaborate with customers to implement SAP Business AI solutions, enhancing business performance with cutting-edge machine learning technology.
• Work closely with product management, marketing, and development teams to deliver high-value propositions incorporating machine learning technology into customers' daily operations.
• Act as a key representative for SAP Business AI at various internal and external events, showcasing the tangible benefits of our solutions.

As a (Senior) Development Manager, you will guide and lead both customers and internal teams in developing innovative machine learning solutions. You must adeptly collaborate and communicate with a diverse, international team in an agile manner. Expertise in technical and managerial aspects, coupled with a deep understanding of the sales cycle, is crucial for driving your team's success.

As a Machine Learning thought leader, staying updated with the latest developments in the field is essential. You will be responsible for driving successful projects in the realm of Machine Learning technology.

Qualifications

What You Will Bring

• 15+ years of relevant work experience.
• Comprehensive knowledge of machine learning trends and technology.
• A proven record of successful customer projects and interactions.
• Ability to collaborate with sales and accounts teams on go-to-market strategies.
• Experience in implementing machine learning solutions and platforms.
• Familiarity with machine learning technologies such as Generative AI and frameworks like TensorFlow or scikit.
• Programming skills in languages like ABAP, Java, Python, JavaScript, NodeJS, Jupyter Notebook.
• Knowledge of database and cloud computing technologies.
• Preferred experience in SAP technology and SAP system integration technology.
• Fluency in English (both written and spoken).
• Degree in Mathematics, Physics, Computer Science, or Data Science.

Inclusion and Diversity at SAP

SAP’s culture of inclusion, focus on health and well-being, and flexible working models ensure everyone feels included and can perform at their best. We believe in the unique capabilities and qualities each person brings to SAP, investing in our employees to inspire confidence and help everyone realize their potential. We aim to unleash all talent and create a better, more equitable world.

SAP is an equal opportunity workplace and affirmative action employer. We adhere to the values of Equal Employment Opportunity and provide accommodations to applicants with physical and/or mental disabilities. If you need accommodation or special assistance to navigate our website or complete your application, email our Recruiting Operations Team at [email protected].

Note: Only permanent roles are eligible for the SAP Employee Referral Program, according to the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 394375 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Management | Employment Type: Regular Full-Time | Additional Locations: #LI-Hybrid.

Company: SAP
Job Title: Manager - SAP Business AI Customer Services