Regional Data Integration Specialist I

Company Description When you join Renaissance®, you become a part of a global leader in pre-K–12 education technology! Renaissance’s solutions assist educators in analyzing, customizing, and planning personalized learning paths for students, allowing time for what matters most—creating energizing learning experiences in the classroom. Our intensely passionate employees and educational partners have contributed to remarkable student growth, with Renaissance solutions being utilized in over a third of US schools and in more than 100 countries worldwide! Everyday, we stay connected to our mission by espousing our values: to trust each other, win together, strive for the best, own our actions, and to grow and evolve. Job Description Our Data Integration Services team manages the automated, Custom Data Integration (CDI) service, which rosters Renaissance sites nightly using data from a district’s student information system. As a Regional Data Integration Specialist I, you will act as the main technical contact and facilitator for a School District concerning the maintenance of the nightly data integration process. As a Regional Data Integration Specialist I, you will: - Manage all customers within an assigned territory, serving as the customer-facing liaison of data integration with those districts - Offer reactive assistance (evaluation, remediation, resolution) when customer encounters a data integration issue - Actively supervise and support integrations to ensure they are running as scheduled; evaluate and resolve as needed - Conduct customer check-ins to comprehend any customer data system changes to plan and predict data integration changes - Understand Renaissance products, rostering and reporting data requirements, and CDI services - Attend training sessions and review deployment updates - Advise customers on Renaissance standard processes as it relates to the customer’s data integration and their use of Renaissance products - Define and deliver customer work requests to the programming team Qualifications For this role as a Regional DI Specialist I, you must have: - 1 year or more experience in customer and technical areas of Renaissance Learning; or an Associate's degree or equivalent experience in Computer Science, CIS, or related field; or equivalent from two-year college or technical school - Technical knowledge of relational databases, SQL, and CSV / txt files - Excellent technical customer service skills - Demonstrated ability to provide consultative guidance, imaginative problem-solving, and decision-making skills - Capability to read and interpret documents, such as manuals, directions for working with different Student Information Systems, and departmental procedures Bonus points for: - Knowledge and experience with Renaissance products - Experience with Putty/WinSCP - Experience with various data integration methods, SIS Software Vendors, and data providers like Clever Additional Information All your information will be kept confidential as per EEO guidelines. Salary Range: $46,400 - $63,750 This range is based on national market data and may vary due to experience and location. LI-Remote Benefits: - World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth - Health Savings and Flexible Spending Accounts - 401(k) and Roth 401(k) with company match - Paid Vacation and Sick Time Off - 12 Paid Holidays - Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program - Tuition Reimbursement - Life & Disability Insurance - Well-being and Employee Assistance Programs Frequently cited statistics show that some women, underrepresented individuals, protected veterans, and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future! EQUAL OPPORTUNITY EMPLOYER Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. REASONABLE ACCOMMODATIONS Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If you need accommodation to participate in the job application or interview process, please contact Talent Acquisition. EMPLOYMENT AUTHORIZATION Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For information about Renaissance, visit: https://www.renaissance.com/