Senior Analytics Engineer (Multiple domains)

Company Description Wolt is a technology company based in Helsinki that operates an online platform for consumers, merchants, and couriers. It connects people who want to order food and other goods with those who are interested in selling and delivering these items. To facilitate this, Wolt develops a wide range of technologies, from local logistics to retail software and financial solutions, and even operates its own grocery stores under the Wolt Market brand. Wolt's products include Wolt+ (a subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (quick last-mile deliveries for merchants), and Wolt Self-Delivery (a service for merchant partners with their own delivery staff). Wolt's mission is to improve cities by empowering and growing local communities. Wolt was established in 2014 and merged with DoorDash in 2022. DoorDash currently operates in 29 countries, with the Wolt product and brand present in 25 of them. Working in Product Development at Wolt At Wolt, we value results-orientation. If you like assuming responsibility, developing yourself, and working with friendly, humble, and ambitious people, you'll probably enjoy it here. Wolt's operations are orchestrated by over 400+ planners, builders, designers, and data analysts. We refer to ourselves as Product+ as we form the basis of Wolt's products, tools, and platforms. We work in over 40 cross-functional, independent, and autonomous teams composed of talented engineers, designers, data scientists, analysts, and product leads. Our teams own the responsibility of addressing customer problems in the best possible manner. Our Commitment to Diversity, Equity & Inclusion We seek to include all kinds of people in our team. Whether you're like us or distinct from us in terms of gender, age, ethnicity, background, sexual orientation, political views, religion, or any personal trait, you are welcome to work with us. We consciously advocate for equal opportunities as we believe diverse teams make the most considered decisions and create the most inclusive products. Join us today to help shape Wolt. Job Description Analytics at Wolt is a business-critical area that includes teams for data science, product data analytics, and business intelligence. The complexity of online delivery, differences in the economics and dynamics of the cities we operate in, and vast amounts of data make our work truly compelling! We're currently hiring three Senior Analytics Engineers to join one of our product teams - Merchant, Support, or Consumer. You can work from Helsinki, Berlin, or Stockholm. About the role This role focuses on business needs and involves working within a cross-functional team, ensuring that your teammates have the insights they need for their operations. It involves interpreting the needs and requests of our internal stakeholders and transforming them into actionable data. You will work closely with data analysts and data scientists in the domain as your solutions will enable them to create relevant machine learning models and analyses. We currently have three roles, each focused on a different product domain: Merchant Domain - The Merchant Analytics team works to unlock insights related to the marketplace and convert them into actionable recommendations to drive the success of merchants at Wolt. The core mission is to provide merchants with efficient, reliable, and pleasant-to-use self-service tools and automation. Support Domain - The goal of Support Analytics is to deliver an incredible support experience while optimizing operations by providing actionable insights through proper data processing. This will facilitate exploratory analyses and experiments and ultimately quantify the impact of these actions on the overall business. Consumer Domain - As implied by the name, this domain team is responsible for building and developing Wolt's consumer-facing products. The core mission is to master user experience while scaling up the platform to deliver a mall in a pocket. Your daily work will include: - Developing reporting as a whole, from understanding business needs to providing easily understandable and actionable data. -Working on our centrally maintained data integrations and data pipelines that power our Data Warehouse, our Looker data models, and dashboards. You'll get to use our modern BI stack as part of your work (Python, Looker, Snowflake, Airflow, AWS, Kafka, Github). - Designing and implementing tracking on our products, which could unlock product analytics insights for product leads to understand user behavior. - Developing a self-service BI strategy and partnering with Analytics for implementation. - Increasing data literacy across the domain and expertise through hands-on training and documentation. - Leading, mentoring, and guiding more junior team members. What we offer: - A complex environment with tons of data waiting to be utilized. You'll gain hands-on experience working on various projects, tools, and datasets. - Flexibility in ways of working. You can work 100% remote, hybrid with occasional visits to our tech hubs in Helsinki, Berlin, Stockholm, or onsite. FAQ: - I've never worked with workflow automation tools like Airflow or Azkaban before. Is this a blocker for me to be an Analytics Engineer? You'll be building and maintaining data pipelines, which will require you to work with Airflow on a regular basis. Experience with such tools is highly valued, but not a must as we are willing to teach you. All you need is the desire to learn, and learning will be even easi