Senior Machine Learning Engineer

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Join Our Team as a Senior Machine Learning Engineer at Transcarent

Who we are: At Transcarent, we simplify the complex world of healthcare by offering high-quality, affordable, and easily accessible health and care solutions. Our mission is centered around delivering a personalized experience through a robust on-demand care team and an integrated ecosystem of both in-person and virtual health services. By aligning with those who finance healthcare, we provide transparent, at-risk pricing models and impact reporting to foster better health outcomes, lower costs, and a superior member experience.

With notable investors like 7wireVentures and General Catalyst, our recent Series D funding of $126 million has taken our total investments to $450 million. This supports our strategic growth and enhanced AI capabilities as we continue to transform health and care experiences globally.

Who We're Looking For:

We seek dedicated team members who prioritize our members' needs, embrace continuous learning, and are driven by our mission to enhance health and care daily. Ideal candidates thrive in a fast-paced environment, contribute positively to our company culture, and consistently deliver results by proactively addressing member challenges.

Key Responsibilities:

  • Foundation Model Identification: Identify and assess foundation models suitable for health and care applications to ensure optimal performance.
  • Cross-functional Collaboration: Work closely with teams across disciplines to understand business needs and leverage NLP and LLM models to meet those requirements.
  • Scalable Data Pipelines: Develop and maintain automated data pipelines designed for the tuning, evaluation, and monitoring of LLM models in medical interview contexts.
  • Stay Current with Research: Keep up-to-date with the latest advancements in NLP and LLM, applying cutting-edge research to enhance chatbot model capabilities.
  • Documentation: Manage comprehensive documentation throughout the model development lifecycle to aid future reference and collaborative efforts.

Candidate Requirements:

  • Bachelor's or master's in Computer Science, Data Science, Statistics, Mathematics, or related field.
  • Over 5 years of hands-on experience with language ML models, emphasizing modern transformer-based LLM models.
  • Proven track record of ML model deployment in production settings, focusing on scalability and reliability.
  • Strong coding skills in Python and SQL, tailored to machine learning applications.
  • Excellent problem-solving capabilities, with proficiency in both independent and collaborative team work.
  • Outstanding communication skills for effective cross-team collaboration.

Salary & Benefits:

This remote position offers a salary range of $165,000—$185,000, based on candidate's unique factors. At Transcarent, compensation is just one part of our comprehensive benefits package, which includes substantial bonuses or sales incentives, stock options, competitive 401(k) match, and extensive health benefits.

Location & Commitment to Diversity:

This role is open to candidates across the U.S., subject to authorization to work in the US. Transcarent is an equal opportunity employer, fiercely dedicated to fostering an inclusive workplace. We encourage applicants from all backgrounds, especially those from underrepresented groups, to apply, even if they do not meet 100% of the job criteria.

As we continue to disrupt the health industry, we are excited to see how your unique experiences will shape our future at Transcarent. Join us today as a Senior Machine Learning Engineer and be a part of revolutionizing health and care.