Join Celonis - Global Leader in Process Mining Technology

At Celonis, we're revolutionizing how businesses operate by placing data and intelligence at the heart of their processes. As a global leader in Process Mining technology and one of the fastest-growing SaaS companies in the world, we see enormous potential to unlock productivity and drive digital transformation. To achieve this vision, we need you on our team.

About Celonis Services

Celonis Services is a strategic services organization that emphasizes the technical facets of our customers' journeys. This includes Consulting Services, Academy training, and Customer Support. Our team consists of thought leaders with extensive product, technical, and domain expertise, focused on delivering top-notch Celonis implementations and driving product adoption. We combine best practices, rich delivery experience, award-winning training, and expert support to ensure customer success.

Role: Services Consultant

As a Services Consultant, you'll be an integral part of our agile project teams, accelerating digital transformation for our customers and expanding Celonis internationally. You'll collaborate closely with customers to generate high-value use cases, perform data transformations, develop analyses, derive business cases, and implement cutting-edge features of the Celonis software, including Process Automation, Task Mining, and Machine Learning.

Key Responsibilities

Discover

• Play a critical role in agile Celonis implementation project teams, delivering solutions that address customer challenges.
• Design creative analyses and execution applications, incorporating Machine Learning algorithms and Task Mining for enhanced process transparency.
• Utilize Celonis technology to identify process inefficiencies and uncover root causes in close collaboration with customers.

Enhance

• Lead value creation workshops and align measures to resolve process inefficiencies.
• Quantify business and financial potentials and present insights to management.
• Implement Celonis’ Process Automation technology to streamline customer processes, increase value, and improve process conformance rates.

Monitor

• Establish KPIs to measure customer success and enable continuous process improvement.
• Ensure customer enablement for ongoing process enhancements.
• Lay foundations for long-term customer success.

About You

You are passionate about creating customer value and driving the Celonis Process Mining Technology forward. With a visionary mindset, you thrive in roles that encourage continuous learning and creative thinking.

Qualifications

• Native Japanese speaker with business-level English proficiency.
• 2-5 years of experience in IT-Consulting, Management Consulting, Process Improvement, or similar fields.
• Proficient in SQL or other programming languages (Python, R, Matlab) with a strong interest in Big Data, Data Mining, and Process Mining.
• Excellent analytical skills, highly organized, and a quick learner.
• Strong communication skills, enjoying interactions with customers to understand and interpret business processes.
• Degree in Business Informatics, Computer Science, Information-oriented Business Administration/Economics, Mathematics, or comparable fields.

What We Offer

Join us and work with industry-leading process mining technology in a supportive and growth-oriented environment. We offer:

• Investments in personal growth and skill development, including clear career paths, internal mobility opportunities, L&D platform, mentorships, and more.
• Competitive compensation and benefits packages, including equity (restricted stock units), life insurance, generous time off, and parental leave from day one.
• Support for physical and mental well-being, including subsidized gym memberships, access to counseling, and virtual events focused on well-being.
• A diverse global team of "Celonauts" to learn from and work with.
• A culture that values innovation, autonomy, and open-mindedness.
• Business Resource Groups to ensure you feel connected, valued, and seen (e.g., Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis).
• Company values that guide our actions: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.

About Celonis

Since 2011, Celonis has empowered