Staff Data Analyst (Rocket Growth)

Description  

Coupang is recreating the shopping journey with the aim to stun every customer from the moment they open the Coupang app, until an order is dropped at their doorstep. 
 
With an exceptional, end-to-end e-commerce and logistics network, and a passionate culture focused on the customer, Coupang has shattered tradeoffs regarding speed, variety, and cost. Currently, we offer incredibly quick delivery times on millions of products, including fresh groceries, which are delivered nationwide within hours, every day of the year.
 
We provide these services to tens of millions of customers in Korea. Korea is home to one of the largest and fastest growing e-commerce markets globally.

Job Overview:  

Rocket Growth is a Coupang Fulfillment venture that allows sellers to provide top-notch delivery and post-purchase experiences to customers. With Rocket Growth, sellers' products receive the Jet Delivery badge and are delivered to customers via Coupang's Rocket delivery network.

Rocket Growth is the fastest growing team in Coupang and has an exhilarating lineup of products and features planned. We are looking for motivated leaders who are eager to tackle daunting problems, enjoy collaborating with gifted individuals, and are passionate about creating history.

As a Data Analyst for Rocket Growth, you will be at the helm of essential decision-making and modeling for a variety of uncertain problems using data. You will structure and model vast data sets to enhance business outcomes and facilitate business decision-making.

You have a mentality that perpetually challenges the norm, and you have a high degree of decision-making expertise. You are the opposite of conflict-averse, you love working with data, reading into the data to draw inferences, and have the skill to collaborate with a varied array of stakeholders to align them towards common objectives and decisions.

Key Responsibilities:    

• Formulate analytics and insights, success indicators, and dashboards for both seller-facing and customer-facing products.
• Carry out experiments, A/B tests, product analytics, and measure the effectiveness of product launches.
• Conduct proper A/B analysis with statistical rigor and run cohort studies. Develop more intricate tests from an analytical and insightful reporting perspective.  
• Communicate complicated data insights to various stakeholders in a comprehensible, actionable manner.

Qualifications:   

• 5+ years of applicable work experience in an analytical role involving data extraction, analysis, statistical modeling, and communication.
• 5+ years of experience in analyzing customer behavior, churn analysis, or website traffic analysis.
• Outstanding quantitative analysis skills.
• Excellent interpersonal skills to effectively manage relationships with internal and external business partners.
• Able to present the outcomes of analysis using insightful and easy-to-understand spreadsheets and presentations.

Preferred:  

• Experience with data analytics tools such as relevant Python libraries, Spark, R, and engineering tools like GitHub and Airflow.
• Thorough knowledge of statistics.
• Ability to explain sophisticated technical notions and considerations to laymen.
• Prior experience in e-commerce, logistics, or AdTech companies.