Join Moveworks as Our New Staff Data Scientist

Who We Are

Moveworks is the copilot platform for automating employee support, empowering businesses to interface seamlessly with their systems via natural language. Utilizing the most advanced Large Language Models (LLMs) and our proprietary MoveLM, we enable functionalities like information searches, task automation, and content creation through generative AI. Esteemed brands like Databricks, Broadcom, DocuSign, and Palo Alto Networks rely on our solutions to boost employee productivity and manage critical business operations efficiently.

Since our inception in 2016, Moveworks has evolved significantly, securing $315 million in funding and reaching a valuation of $2.1 billion. Recognitions include the Forbes Cloud 100 and Forbes AI 50 lists, the 2023 Edison Awards for AI Optimized Productivity, and Fast Company's Most Innovative Companies list for 2024. With over 500 talented employees across six global offices and backing from top-tier investors like Kleiner Perkins and Bain Capital Ventures, Moveworks is a hub of innovation awaiting your contribution.

The Role: Staff Data Scientist

We are on the lookout for a seasoned Data Scientist with a robust background in the modern machine learning stack, including expert-level knowledge in Natural Language Processing and practical experience with Large Language Models. The role demands a proactive individual who can not only develop but also push production-ready code with foundational engineering skills.

You will play a crucial role in a dynamic, cross-functional team comprising ML engineers, product managers, and data engineers, driving the future of enterprise ticket routing with cutting-edge NLP/ML techniques.

What You Will Do

• Demonstrate prowess in NLP techniques and models such as BERT, Transformers, and GPT to enhance our current ML models.
• Drive the scalability of triage models with MLops and innovative self-serving tools.
• Employ CI/CD best practices, including test automation and monitoring, to ensure successful ML model deployments.
• Collaborate with data engineers to develop scalable data pipelines supporting essential business metrics and model training.
• Utilize quantitative methods and curated data sets to solve complex components of the Triage system.
• Forge strong partnerships with cross-functional teams to deliver top-notch, production-grade models and insightful analyses.

Who You Are

• Possess an advanced degree in fields such as Math, Statistics, Engineering, Computer Science, or Economics, or have equivalent practical experience.
• Have substantial experience with NLP and LLMs, applying these skills to solve real-world problems.
• Bring at least 4 years of experience in employing quantitative methods and machine learning to tackle real-world issues.
• Showcase strong analytical abilities capable of driving data-driven decisions across teams.
• Exhibit proficiency in programming (e.g., Python, R), SQL, data modeling, and the concepts of ETL and data warehousing.
• Thrive in ambiguous situations and operate effectively with minimal oversight.
• Communicate effectively, fostering meaningful connections with customers and stakeholders.
• Display a relentless curiosity and a keenness to learn and adapt in fast-paced environments.

What We Offer

Moveworks is committed to providing a competitive compensation package, inclusive of salary, equity, and, where applicable, bonuses. Decisions on compensation packages are tailored based on geographic location, role complexity, and the candidate’s experience and expertise.

Commitment to Diversity

Moveworks is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you are passionate about applying state-of-the-art AI/ML techniques to transform how enterprises operate and thrive, apply today to become part of one of the most innovative teams on the planet!