Team Leader in Imaging

Our unique company culture, based on meritocracy, rewards motivated individuals and those who prioritize our customers' best interests.

Job Title: Imaging Team Lead

FLSA Status: Non-Exempt

Department: Mail Service

Reports to: Imaging/Scanning Manager

Location: Proctor – 166

Who are we? What do we do? Company Overview:

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. Infusing compliance across all our applications and technologies, Proctor Loan Protector functions as a seamless extension to our clients, blending partnership with innovation.

What is the culture like at Proctor Loan Protector?

At Proctor Loan Protector, our commitment is to foster a work environment that values diversity and personal growth. As our company continues to expand, we offer various career paths and opportunities. We are devoted to ensuring all our team members feel valued and experience a fun and rewarding work environment.

What can I anticipate from working at Proctor Loan Protector?

• Diverse and engaging work environment
• Being part of a team
• Opportunities for career growth
• Utilize and enhance your skills
• Feel valued
• Excellent benefits, compensation, and culture

Can you give me more details about this role? What will I be doing?

Summary:

This role coordinates and manages workflow in conjunction with management and Verify Team Lead. You will create crucial training tools for existing and new staff, as well as undertake new employee department orientation and training.

Essential Duties and Functions: include the following. Other duties may be assigned.

• Experience with document scanning
• Operate Opex scanner hardware and AnyDoc software
• Strong organizational skills
• Ability to manage workflow and adapt to a fast-paced environment
• Proficient in Windows-based environment – specifically Word, Excel, and Access
• Excellent written and verbal communication skills and detail-oriented
• Perform data entry functions as required, and other duties as assigned by supervisors
• Attainment of set standards for Attendance/Quality/Production
• Create and maintain database and spreadsheet files
• Pursue personal and professional development

Competencies:

• Leadership – The individual effectively manages teams and groups, cultivates others, builds and maintains relationships, strategically vision, and adept to changes.
• Planning/Organizing - The individual is adept at prioritizing, planning work activities, and managing time efficiently.
• Interpersonal Skills - The individual maintains confidentiality, is open to others' ideas, and willing to try new things.
• Oral Communication - The individual communicates lucidly in both positive or problematic situations and demonstrates excellent group presentation skills.
• Written Communication - The individual has an excellent command of spelling and grammar, presents numerical data effectively, and can interpret written information.
• Problem-Solving - The individual is capable of identifying and resolving problems quickly, gathering and analyzing information proficiently while maintaining confidentiality.
• Quality Control - The individual is accurate, thorough, and ensures quality of own work.
• Adaptability – The individual can quickly adapt to changes in the work environment, manage competing demands, and handle frequent changes, delays, or unforeseen events.
• Safety and Security – The individual follows safety and security procedures and properly uses equipment and materials.

Qualifications:

To succeed in this role, an individual should be able to perform each essential duty competently. This includes operating scanning equipment, such as AnyDoc and Opex software, and maintaining regular reporting.

Required:

• High School Diploma/GED
• Proficiency with MS Office
• Ability to maintain high levels of confidentiality
• Customer service oriented
• Ability to perform moderate lifting (approximately 15 to 20 lbs.)

Preferred:

• Some college coursework completed

Physical Requirements Necessary on a Regular Basis:

Repetitive motion. Manual dexterity, and sufficient arm and upper body range of motion for 7-8 hours daily use of a keyboard, mouse, and telephone. Sufficient speech and hearing for in-person and telephone communication for 7-8 hours per day. Vision sufficient for the use of a computer monitor. Sedentary position, with the ability to sit at a desk for 7-8 hours per day. The employee should not be exposed to adverse environmental conditions and must be capable of lifting more than 25 lbs.

Pay Ranges:

The pay range posted considers a wide spectrum of factors, including but not limited to skills, experience, work location. We offer competitive compensation allowing for growth within the position and company.

This job description is not exhaustive and could include other relevant duties as assigned from time to time.

EEO Statement:

Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. We consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status, or any other classification protected under law.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and always seek diversity in our applicants.