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Onfido is the new standard for identity on the internet. We enable people worldwide to access the services they love and need quickly, easily, and securely. Whether they're renting a car, opening a bank account, or carrying out a high-value transaction where identity is critical, we've got them covered. Our comprehensive suite of AI-powered identity verification solutions, built with fairness and inclusiveness at their core, has earned us awards for 'Outstanding Leader in Accessibility' and 'Best Innovation in Algorithmic Bias Mitigation' at the CogX.
Onfido is a successful pre-IPO technology company, recognized for excellence and innovation, with a sound footing in the global market. In 2021, we received the 'Artificial Intelligence and Machine Learning Hot Company' award by CyberDefense Global Infosec Awards, the 'Fraud Prevention Innovation of the Year' at the CyberSecurity Breakthrough Awards, and were featured on the CB Insights Fintech 250 list for the fourth consecutive year. We've managed to secure over $200 million in funding from investors, including TPG Growth, Microsoft and Salesforce, to fulfill our goals. We partner with thousands of businesses, helping millions access services every week—from billion-dollar institutions to rapidly growing startups. We support identities from 195 countries and recognize over 2,500 types of documents. Our recent expansive growth, driven by an ongoing upsurge in demand from the United States—where our year-over-year sales grew by 264%—marks more enterprise organizations accelerating their digital transformation plans with Onfido.
Our objective is to stand together to promote and celebrate an inclusive and diverse community. All of us at Onfido are committed to creating an environment where everyone can be their authentic self—a space where diversity is appreciated. We encourage people from all walks of life, backgrounds, and cultures to join us in solving some of the world's most intriguing problems.
The Opportunity
Data is at the heart of every decision we make. Our Data & Analytics team enables Onfido to access insights and drive key decisions towards our success. As an Analytics Engineer, you will build data products for a user community of over 500 people: the entire company, ranging from operational analysts to C-level management, utilizes our self-service analytics platform to answer pressing queries. Using DBT to transform our data, Snowflake to process and store it, and Looker to make this data accessible to end users, you will work on complex and unprecedented problems, delivering insights from unique datasets.
Role Responsibilities
- You will facilitate data-driven decisions by making essential data from various sources readily available on the self-service analytics platform. You will own the end-to-end creation of data products by arranging/implementing ELT jobs and creating reports.
- You will be responsible for the quality, performance, and scalability of the self-service analytics platform—writing quality code, implementing tests and automating workflows where possible.
- You will serve as a trusted partner for a diverse group of stakeholders including Product Managers, Commercial and Operational Analysts, and Customer Success/Sales Managers, proposing and implementing customized analytics solutions to meet their unique business or technical challenges.
- You will support and educate a diverse user group on how to make use of Onfido’s tools and data assets, allowing for self-serve analytics.
Role Requirements:
- You have substantial experience working with data analytics.
- You have advanced knowledge of SQL and understand the difference between working SQL and performant SQL.
- You have robust data visualisation skills and can narrate data stories using BI tools such as Tableau or Looker.
- You demonstrate exceptional communication skills, capable of simplifying complex technical issues for non-technical audiences.
- You can work with a variety of stakeholders from diverse backgrounds and prioritize tasks accordingly.
- You are proactive and take the initiative in identifying opportunities and developing solutions to challenges.
- Prior experience using Python, Git, DBT, Looker, Snowflake/Redshift/Big Query is a plus.
Where you will be:
At Onfido, we support flexible working arrangements. This job role will be based as specified in the job description. We adopt a hybrid model, meaning you can choose to work entirely remotely or at our office—it’s entirely up to you!
Onfido Culture:
At Onfido we share a set of and welcome applicants who embody these ideals:
> Succeeding together; you work collaboratively, prioritizing the team over individual ambitions.
> Taking pride; you demonstrate a commitment to quality, producing outstanding outcomes for both users and customers.
> Creating customer buzz; you champion user/customer-centric perspectives.
> Learning things & sharing them; you have a keen sense of curiosity and default to sharing insights with others.
> Finding a better way; you're highly adept at finding solutions, experimenting, and innovating for improvement.
Benefits:
We are committed to making the Onfido experience brilliant for our employees and offer an assortment of perks:
> 25 days of annual leave, plus an additional day off for your birthday.
> Two paid volunteering days per year.*
> Bupa Private Medical and Dental Insurance*
> Life Assurance (3x Annual Base Salary)*
> Pension scheme with The People’s Pension (employer contribution 4% of base )*
> Generous paid parental leave. Free online mental health coaching.
> An allowance of up to £80 per month for services like gym memberships, yoga classes, massages, childcare, and therapy.
> Dedicated learning opportunities through services like Learnably, and budget for resources like books, coaches, conferences, courses, podcasts, and more.
> Our open and transparent culture is underpinned by the belief in “Better Together,” and we make this culture real by meeting once a week for our global we
