Machine Learning Engineer II

ABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera (formerly WELL Health) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. Our award-winning culture: In 2021, Artera was named #10 on the Forbes list of America’s Best Startup Employers, as well as being named one of Deloitte’s Fast 500 (#133). Artera was also recognized as one of the Best Midsize Companies to Work for in Los Angeles by Built In in 2022, and has been ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years. SUMMARY AI is central to Artera's ability to improve patient experiences, optimize workflows and empower health systems to deliver the best quality care possible. To make it happen, Artera's Data team is adding additional headcount to our Machine Learning function and we are looking for a talented Machine Learning Engineer. RESPONSIBILITIES - Scope, design, build and ship end-to-end machine learning models - Drive exploratory data analysis to test, define and iterate from idea to proof-of-concept - Build feature pipeline with Analytics Engineers to automate feature extraction and monitoring - Build and maintain Sagemaker pipelines to automate inference generation and work with product engineering for integration into product - Own Sagemaker automated testing and deployment processes for machine learning models REQUIREMENTS - MS or above in quantitative field - 3+ years of full-time experience in building machine learning products - Strong proficiency in Python, and experiences with machine learning framework e.g. TensorFlow, PyTorch or Keras - Hands-on experience with MLOps in cloud infrastructure, ideally AWS - Great communication skills and business mindset BONUS - Proficiency at NLP - Experience with HL7 FHIR format, EHR data - Knowledge with US health system - Experience with dbt, Snowflake LOCATION Artera is Santa Barbara, CA based and remote friendly. If you are located outside of the Santa Barbara area and located within the United States and are interested in working remotely, APPLY TODAY. WORKING AT ARTERA - Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, flexible spending accounts, company equity, voluntary benefits, 401(k) and more! - Career development - Mentorship program, manager development cohorts, employee development funds. - Generous time off - Company holidays, wellness days, and flexible time off. SALARY RANGE Actual base salary will depend on experience, skills, education, geographic location, and/or internal equity. $108,000 - $158,000 Interested in learning more? Please visit our LinkedIn page or our Life at Artera Instagram (@artera_io) to hear from our employees about working at Artera. Committed to Diversity, Equity, and Inclusion Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees.